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The shuttle service was excellent and the staff was very helpful; however they could not fix all the problems with the hotel itself. TVs did not work for the entire week stay. The entire hotel smelled like mold and mildew (the rooms, the elevator, the hallways, and the workout room was the worst.) We had no hot water for two days. The beds were uncomfortable.
The location The woman at the front desk was more than rude. She did not crack a smile and gave me dirty looks. When we asked the other people at the front desk when breakfast would stop serving, we just got blank stares. The room smelled like mildew and the bathroom was so dark, even with all the lights on. There was a party at the hotel that night and the staff did nothing to quiet the guests down so they were running up and down the halls all night.
The bar service was great. Best margarita I have had. Nothing. Everything went well.
Abreise Alles ... schlechte Geruch ... Brandlöcher in Bettwäsche. Der Pool war ekelhaft ... das Zimmer war nicht sauber
Bequemes Bett Nichtraucher Zimmer ist auf jeden Fall * nicht * Nichtraucherzimmer. Viel Lärm von rücksichtslosen Nachbarn auf den Parkplätzen. W-Lan fiel für eine ganze Nacht aus.
Die Betten waren sehr hart. Wir haben nicht viel geschlafen, die Nacht.
The A/C was turned off in the room and took a while to cool down. The bed was uncomfortable.
Great staff Bad breakfast, hard,hard bed.
One kind employee referred us to another hotel that had an opening, even though all hotels in the area were booked for a large event. They did not have our reservation, even though we had confirmed it 2 days prior and the day of.