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Facilities were nice Requested a late check-out upon check-in. At 1130a the front desk manager proceeds to knock and open my door. I had the do not destrub sign out and still tried to come in and told through the door to check out . I was in the shower at the time and luckily had the swing lock locked!! When I confronted the manager I was ignored and told bye!! I called corp office and no one followed through in their side either. This is a ghetto managed hotel, they don't care about your privacy and unless you want it VIOLATED don't visit this hotel !!!
Room was spacious. Had microwave and refrigerator, which I had requested at check in. Staff friendly and quick. Breakfast was good. Close to nice restaurants, gas, hwy. Near busy hwy -- some noise late at night.
Everything was clean and functional. For the age of the structure and the price I was satisfied. The shower is very outdated. Functional but rather ragged. It was clean.
Great room for the money, very clean. Loved the bathroom. The "adjustable firmness bed" had one setting, hard as a rock. Not sure if it was just broke or what, but the adjustment nob did nothing. That is the only complaint. Eventing else was wonderful.
The area is nice. The facilities are new and clean.
Rooms were updated and clean with new carpet and clean towels. We had a microwave and refrigerator and even a couch and coffee table. We stayed here last year for the Tyler Rose Marathon and came back because we liked it so much. You get so much for your money as compared to the other hotels in the area.
We were passing through and needed a room at the last minute. We looked at all the reviews and decided to give it a try. We are extremely pleased we did. The room was very clean, looks like there had been some remodeling done so things were updated except for the bedding. That was dated. Other than that the air conditioning blew very cold, water was hot, and room was neat as a pin. Hotel was quiet, no one running around outside. You can't beat the price. I would definitely stay there again. More towels needed
Room was clean and very up to date in terms of furnishings. Hot breakfast items were good and very unexpected feature at what I paid to stay. Check in after 12 am was very easy. I will definitely stay again.
I arrived late in the evening (11pm) and the staff was organized and fast at getting my room. The room itself was very clean. Everything worked (lights, water, tv with cable, and a/c). Breakfast was all set up at 6am, didn't have many options or fresh fruit, but it did the job. I requested a non smoking room, which i received, however i was right next to a smoking room so it had a strong odor of cigs until i either got used to the smell or the a/c helped remove it. The sheets werent the softest but the mattress was good. The appliances were obviously out dated (old microwave, fridge, couch, iron) but they all still worked!
Price was right, comfortable bed, clean and quiet. Would've liked a shower cap and more coffee condiments in room, but I'm sure the desk would've had them for no charge. We just didn't ask.
Clean. Pics and other reviews accurate for the most part Only gripe is the pool was nasty. The bottom and sides were covered in a green slime. We opted to not swim. We asked the maintenance guy about when the pool was last cleaned and he had no Idea. He only worked 2 days / week. Everything else was good
The breakfast, and heated pool was awsome. There was not hot water to take showers with.
Loved this hotel! Clean, well laid out space with a cozy feel!
We had a great time and enjoy everything about Residence Inn of Tyler. no
great bed and cleanliness no
Three staff was very helpful.