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Facilities were nice Requested a late check-out upon check-in. At 1130a the front desk manager proceeds to knock and open my door. I had the do not destrub sign out and still tried to come in and told through the door to check out . I was in the shower at the time and luckily had the swing lock locked!! When I confronted the manager I was ignored and told bye!! I called corp office and no one followed through in their side either. This is a ghetto managed hotel, they don't care about your privacy and unless you want it VIOLATED don't visit this hotel !!!
My girls and I do a "Girls Trip" every summer. We went to Canton to Trade Days but we didn't want to stay in Canton do we chose Tyler. So glad we did. Your hotel was such a great place to stay. Everything was very nice. Your staff was Amazing. Thank you for a Great 2016 Girls Trip. It was differently a success.
Clean Rooms -- Friendly Staff -- No Problems They ask but make sure that you say ground floor when you want a ground floor unit during -- check in Or you will be walking up a flight of stairs -- Two story detached buildings More private but the trade of Is walking up the stairs.
Spacious room and kitchen Motel was nearly empty and they put us right on the busy road and put people above us that where noisy. Really?? Never had that happen to us. If it was full I could see having someone above us but not when it is almost empty motel.
I arrived late in the evening (11pm) and the staff was organized and fast at getting my room. The room itself was very clean. Everything worked (lights, water, tv with cable, and a/c). Breakfast was all set up at 6am, didn't have many options or fresh fruit, but it did the job. I requested a non smoking room, which i received, however i was right next to a smoking room so it had a strong odor of cigs until i either got used to the smell or the a/c helped remove it. The sheets werent the softest but the mattress was good. The appliances were obviously out dated (old microwave, fridge, couch, iron) but they all still worked!
Price was right, comfortable bed, clean and quiet. Would've liked a shower cap and more coffee condiments in room, but I'm sure the desk would've had them for no charge. We just didn't ask.
Rooms were updated and clean with new carpet and clean towels. We had a microwave and refrigerator and even a couch and coffee table. We stayed here last year for the Tyler Rose Marathon and came back because we liked it so much. You get so much for your money as compared to the other hotels in the area.
Great room for the money, very clean. Loved the bathroom. The "adjustable firmness bed" had one setting, hard as a rock. Not sure if it was just broke or what, but the adjustment nob did nothing. That is the only complaint. Eventing else was wonderful.
The area is nice. The facilities are new and clean.
Everything was clean and functional. For the age of the structure and the price I was satisfied. The shower is very outdated. Functional but rather ragged. It was clean.
Room was spacious. Had microwave and refrigerator, which I had requested at check in. Staff friendly and quick. Breakfast was good. Close to nice restaurants, gas, hwy. Near busy hwy -- some noise late at night.