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Really appreciated the kindness of the manager, Zoe. We had a slight problem with our room and she went way beyond the line of duty to help make it right. We had a fun stay and were treated like we mattered-tough to find in the world today. She made a giant difference in our stay. What a marvelous manager.
Everything was clean and well maintained. Also a good location. Did not like how the eggs were prepared.I like them to be scrambled and not in shape of a hockey puck.
My teenage daughter checked the bathroom as soon as we entered the room. She said, "Wow! This place is spotless!" I knew I made the right choice. Everything that you would expect from one of the high end name brands was there...clean white sheets, mini-fridge, couch, lots of TV channels, etc. room was large and had a curtain divider between the bed and couch. If I had came to the hotel blindfolded, it would be hard to tell if I was in a $250 per night room or a $100. Like a diamond in the rough considering the location. Breakfast was a bit lean, but they did have a waffle machine and the usual breakfast items you'd expect at this level.
The staff was very friendly and the suite I booked was well stocked with dishes and the layout was nice. Enjoyed the standup shower with the ceiling shower head. Cigarette burns in the sheets and blankets, faint smell of cigarette smoke in the room. The fire alarm was covered by a small towel so I am assuming the previous guest did that to smoke. Whomever "cleaned" the room obviously didn't bother to take a look around. The ceiling paint was falling off in one spot. The hotel WiFi is AWFUL. Forget about watching Netflix during your stay here.
Shower The room only had one trash can which was in the bathroom, pillows were worn out , bed padding had stains, duvet was very thin, also saw front desk clerk washing the actual room bedding sheets in the guest laundry room that should is a health violation.