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Really appreciated the kindness of the manager, Zoe. We had a slight problem with our room and she went way beyond the line of duty to help make it right. We had a fun stay and were treated like we mattered-tough to find in the world today. She made a giant difference in our stay. What a marvelous manager.
Everything was clean and well maintained. Also a good location. Did not like how the eggs were prepared.I like them to be scrambled and not in shape of a hockey puck.
My teenage daughter checked the bathroom as soon as we entered the room. She said, "Wow! This place is spotless!" I knew I made the right choice. Everything that you would expect from one of the high end name brands was there...clean white sheets, mini-fridge, couch, lots of TV channels, etc. room was large and had a curtain divider between the bed and couch. If I had came to the hotel blindfolded, it would be hard to tell if I was in a $250 per night room or a $100. Like a diamond in the rough considering the location. Breakfast was a bit lean, but they did have a waffle machine and the usual breakfast items you'd expect at this level.
Excellent bed Expensive breakfast
Breakfast Booked a room with 2 queen beds and at check in only rooms left were kings. Asked for non smoking and was givin a smoking room. Called front desk and got nowhere. Ice machines were out of order
Staff very accommodating and pleasant. On line booking did not include handicap room when I booked but upon being informed that my father-in-law was in a wheel chair the desk quickly changed our room to accommodate us. Just a little hard to navigate back to the east bound side of the interstate from the parking lot.
Beautiful hotel Very clean Excellent service Quiet, luxurious room Plenty of food options available The parking lot is a bit confusing and fills up quickly
Being on a special diet (gluten free and dairy free) I typically bring my own breakfast items with me. I went down to the kitchen area asking for a bowl and spoon and mentioned that I was on a special diet. The server on staff mentioned that they had some options to accommodate me and let me have free of charge a slice of pound cake which met my diet criteria. The server didn't charge me for it and wouldn't accept any gratuity. Very impressed and definitely would consider coming back (without the need to bring my own food!). Front desk didn't have any change to make for a $20
Room was quiet Bed was very uncomfortable, sagged. Bathroom was old, overall it looked like a rebranded motel 6