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Die gesamte Erfahrung - vom Check-in bis zur Abreise - war erstklassig! Die Bäder mit TV im Spiegel waren eine tolle Überraschung und ein toller Zusatz zu der tollen Wanne und der Dusche mit Bank. Die Kissen waren sehr weich und bauschig und die Aussicht war fantastisch. Wir fanden alle Bars und das Essen toll. Sehr glücklich, dass wir hier übernachtet haben!
Größe des Zimmers Viele große Gruppen, die waren sehr laut und feierten.
Haustier-Gebühr war etwas hoch
Große Anlage mit Dingen, die man tun kann. Basketballplatz war geschlossen um 20 Uhr. Die Zimmer waren etwas veraltet
Die Zimmer waren geräumig und sauber und das Personal war sehr freundlich. Es war sehr einfach, der Check-in und Check-out. Der Parkplatz war sehr einfach, und ich konnte in der Nähe zum Eingang parken. Der Parkplatz war sehr teuer. Normalerweise habe ich nichts zu bezahlen Park in anderen Hotels, aber ich habe bis zu $15 pro Tag für das Parken gezahlt.
Staff was friendly One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
The common areas were beautiful and staff was extremely helpful and pleasant. Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.
Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.
Staff was helpful with directions. Rooms were clean and nice. No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
Loved the pillows and how big and beatiful it was! The staff were very friendly also I didn't like that there wasn't much to do inside the hotel but it's definitely no reason not to stay there
Nothing. Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
Rooms were nice and clean. 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
............. Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.
The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.