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updated and modern room. clean and relatively affordable for the area the location was a little sketchy, but that's more of a comment on that area of midland. room was very new i think, so phone wasn't hooked up. no issue though - everyone has cells
Beautiful reception area and friendly staff. Dark hallways, bad look from the outside, room was facing another room, and pretty dusty inside.
The pool area was nice The TV isn't very high quality and the air conditioner / heater was loud. Customer service was nonexistent. All 3 individuals I spoke to seemed irritated that I needed help. Also didn't make an effort to resolve my issues.
The room was extremely comfortable, everything was clean and organized. My family loved the pool and the water slide, it was honestly the highlight of our stay. The smell of chlorine when you first walk into the hotel, we were in the pool for about 2 1/2 hours and when we finally came back to our room to relax we couldn't because all our eyes were irritated. I have a 2 year old daughter and she didn't sleep well that whole night because she was crying that her eyes burned. I knew the feeling was terrible as well as my boyfriend, our eyes were burning and it was extremely uncomfortable to close our eyes with ought wanting to cry.
TH ROOM HAD A BAD ORDER ,SPENT TWO MORE NIGHTS AT ANOTHER HOTEL
This place is the most disgusting hotel I've stayed in in the United States.
I spoke to 3 different staff members at the front desk. The first was unable to help me with wifi, the second didn't know if the rooms had wine openers, and the third told me I couldn't have my room cleaned because I didn't call before 8 am.
Everything was clean and modern, and the room had everything we needed. The heater was not working properly. Strangely, the vent was producing both very cold air (through one part of the vent) and very warm air (through another part).
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Comfortable suite hotel with a nice little pool and great staff. Place was clean and well maintained, but the staff really impressed. They were attentive and very friendly, always making sure our stay was a pleasant one.
When we arrived, Kaci was on duty and she was awesome. Pool was nice, rooms were great, and breakfast was just what we needed. Great location to what seems to be the growing part of Midland. Close to Rockhounds stadium, city pools, and shopping. Will go back.!!