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It was really nice! The bed was broken
Friendly helpful staff. Overall, good stay. Nice location with some natural view of Killeen. I would stay there again, but would look for a discount. A tad overpriced. Bathtub antiskid mat was delaminating. Fridge door was banged up. A few spots on carpet. Windows were not double paned so could still hear car noise going by. Sink handle lever missing. Those small things make the difference between good and very good to excellent.
Love everything about the hotel. While at the pool there were children running and jumping into the hot tub & pool. The rules were not enforced.
The room was spacious the staff was nice the beds are against the wall and my young neighbors were having sex all night and i could hear all the moans and groans also feel the headboard shaking on the wall even though it was not attached to the wall....then the hotel did not even respect my feelings ...no refund, no apology, nothing ......just gives us your money and deal with it
Everything! The room was beautiful! The staff was great! Nothing at all. Everything was perfect!
The room was very comfortable and spacious. Also, the breakfast options were amazing which is always a plus. Shower curtain needs to be cleaned.
The room was wonderful. The view of the city was amazing as I was on the top floor & able to look out over the city. The issue with my pricing. I was quoted one price over the phone & charged $100 more. That needs to be fixed.
Excellent service, the staff is very friendly and accommodating. Excellent location, close to shopping, restaurants, main thoroughfares and interstate. The hotel was very clean and updated. Beds were uncomfortable but that is also personal choice and would not influence my staying there.