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We had a cricket in our room on the 14th floor.Also ? bed bugs or some insect that was in both beds in the room. We complained and was advised it would be seen to. The next night we were bitten again. We both now have marks all over our legs. Not happy !!!!
Very nice quite hotel Horrible view from our room, we could only see the roof top. Loud in our room when the concert was going on downtown but that was understandable. The pillows had absolutely no head support my wife and I necks hurt the neck morning. Last thing I thought the bathroom was extremely small for the amount that we paid.
Clean room This was a terrible stay. NOT a Hilton quality property. An elevator was out with the door open and "CAUTION" tape across it. Two employee were arguing with each other in the front lobby. I was accosted by a homeless person out in front of the front lobby. The parking lot was poorly lit. The fitness room interior door release did not work. I was locked in the room, yes you read that correctly. I had to force the magnetic lock open. I asked the front desk for a receipt and they refused to give me one at check out claiming I could only get one from Kayak. Worst Hilton stay I've ever had and perhaps last time I shall stay at a Hilton.
Location to Baylor The proximity to the loud freeway, smell of rooms, out dated wall paper and paintings, dirty elevator thresholds
WiFi was decent. Room was clean. Staff nice. Place to secure my 4x6 trailer in the parking lot. Location, near convention and stores. Broken electrical outlets behind the bed. AC Unit controls were wonky. Not enough light. Waffle machine broke.
Friendly staff, clean room, breakfast and good value No microwave in room
Perfect location for Scruffy Murphy's.
Changed my room without fuss or additional charges Analog TV with only a handful of channels
It was close to freeway and Baylor University, which we were visiting. It was depressing and run down. It smelled and the decor was awful. The hallways were musty. The bed was slanted the pillows lumpy. Never stay here!
The front desk personnel were very nice and accomodating. The pillows on the bed were extremely comfortable and I slept great!
Very convenient location The AC didn't work well and the tub drained slowly