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Staff is friendly & helpful Cleanliness and all around aesthetic of the hotel were not as good as on my previous stays at this location. Tub & shower walls were visibly rusted and there was staining in the sink and on the sheets (it looked like a pen had leaked onto the sheets and they had washed them but failed to get all the ink out). I'm sure if I had brought this up to the staff they would have relocated me, but I was too tired to bother. Everything was clean enough, just not up to par with what I have come to expect from Courtyard and from this location in particular.
I am a regular customer with another company. I plan to switch to Marriott Rewards, as there is more value for the money. It was a quality experience.. Nothing, it was a very good experience.
Loved the good old Laredo friendly service and attentiveness and the cleanliness and luxury feel as well as the beautiful old Spanish looking architecture Black stains on the carpet in the room (113) and when you walk into the lobby from the pool there is a restroom odor but other than that everything was great and up to standard