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Very nice, modern hotel. After a few hours of being there I noticed blood on my bathroom floor.
Comfortable beds/pillows, clean room. Free internet/wifi. Convenient to Texas Tech campus. Friendly staff Even the cheap hotels include a continental breakfast free, not here, everything is extra. TV sound did not work properly. Restaurant is pricey as is room service.
Location is great. Staff is friendly and accommodating. No regular coffee in the room, only decaf. No hair conditioner, two shampoos.
We arrived without a rental car and there was not a single car to rent at the airport (our mistake) but the staff did an unbelievable work to get us a car. Thanks to them the trip was a success!!!
The Embassy Suites Lubbock is a terrific hotel for both business and personal travel. Both the rooms and the common areas were spotless and impeccably maintained, and the staff was incredibly friendly, courteous, and professional. The Manager's Reception in the evening was well-received - busy, but not overly so - and it appeared that a number of attendees are regular visitors to the hotel. I will certainly return on my next visit to Lubbock.
My family and I had an amazing weekend 2 kids under 2 and not one person said anything about my kids being kids. The staff were all friendly and every time I saw one they stopped and asked if we needed anything. My 2 year old absolutely loved the fish. We didn't want to leave!!! We will definitely be returning it was an awesome weekned