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Guest services was superior and what I expect for a hotel of its caliber. We had a problem with our room and when addressed, we were moved into a suite and also given passes for the executive lounge. Aver unexpected and pleasant surprise. We really only wanted a different room. The location is great for walking in order to enjoy a variety of dining experiences and shopping in the market. The grounds and pool were very pretty and the entrance up to the hotel was very inviting.
24 hrs before checking in I received an email offering 3 alternative upgrades if available at 3 different price premiums above my booked room. I was not able to choose which upgrade I might be interested in.
Das Bett war gut.
Das erste Zimmer roch nach Urin. Das zweite Zimmer hatte Klimaanlagenprobleme. Hausmeister, der das Problem mit der Klimaanlage behob, tat so, als ob wir ihn belästigen würden. Hotel im Allgemeinen war dreckig.