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Staff was excellent. Bed was very comfortable. Room size good value. Free Internet!!
Good location. Hotel staff very friendly. Rooms are well maintained and roomy. Always enjoy the cookie at check in. Wish they would have a mini fridge in room.
Hotel facilities were good and room was comfortable. Although outside of the city centre there were plenty of placed to eat locally. Check in was slow. Could not understand why we had to wait 2 hours for our room to be available. Check out is 11am and yet they did not have a room available until 3:30 in the afternoon.
The location was excellent,staff friendly, and service was great! Loved the cookies when we arrrived! Our shower faucet was totally broken and when we mentioned this at checkout, we were charged only half the price for the night...a very nice reaction!
Staff very friendly. I would definitely use this hotel again.
Loved the pool, spa and gym facilities. They have a nice open, relaxing terrace feel. TJ's is a nice restaurant and convenient. The executive floor is affordable and includes breakfast and evening cocktail hour--a good value. Rooms should include a minibar and on-demand tv.
We didn't stay but a night but really loved the pool area and the bar/restaurant. Our server was very nice and everything tasted great. We picked the cheapest room option so we knew it wasn't going to be fancy, but still very nice and clean. The beds and pillows were much more comfortable than I imagined. Very pleased with our stay.
We were very disappointed with this location. We don't get to travel very often so we were really looking forward to staying in what we thought was a "nice" hotel. This location shouldn't be able to have the Hilton name. We stayed in a room that was very damp and had mold growing in the bathroom. I'm sick now from staying in that room. When we told the guy at the front desk, he did say that we was very sorry, but didn't do anything else. We will not be staying at this hotel anymore.
The room was enormous! Beautiful views, very clean hotel. Great service.
Location is excellent, which is why we stayed there. Right on the downtown pedestrian mall. Every single member of the staff I encountered was great.. The supposed "premium" room was tiny. It's window overlooked the lobby, and it was adjacent to the elevator shaft. Considering this, I feel this hotel is over-priced and a questionable value, at least this particular room.. previous stays here were more pleasant, however, still, for Charlottesville, overpriced.
Exceptional service and accommodations. Great location with plenty of shops and dining steps away. No complaints.
Great location on the Charlottesville Mall. Pleasant hotel with a business-visit atmosphere. We stayed when the price was reduced, which is the only time I think the Omni is worth the money. For the orindary nightly rate (>$250-300/night), I prefer to stay at a B&B, Boars Head, or even a vacation rental.
The whole place is so dated! Looks like the 70's. Bathrooms are small and cramped . Pool area and exercise plus the lobby need to be complely redone.
Air conditioning was not working. Hvac unit ran all night. Room was very hot
I love the hotel's theme and decor - rustic collegiate. The bed was very comfortable and the curtains blocked out a lot of light! The location was great - just around the corner from UVA and a leisurely walk to the downtown mall (about 1 mile). The staff was welcoming and helpful. I'd definitely stay here again!
I enjoyed my stay here, the staff were friendly and welcoming.
Front desk staff were very welcoming and helpful to us as my son and I visited UVA for Days on the Lawn. Our room was clean and seemed recently renovated. The space was well designed. My favorite thing may have been the eggs at breakfast: scrambled with ham and cheese! Yum! All in all an excellent experience. I will definitely come again.
Right off the bat, every staff member was extremely friendly and helpful. The room we had was extremely clean and the bed was comfortable. The sheets were soft and so fresh you could smell it. Breakfast every morning was great and tasty. We took advantage of the free shuttle service to downtown for dinner. We can't say enough about how great our experience was. Thank you
The staff was so warm and helpful. Kudos to William at the front desk! The room was clean and well appointed. Completely met our expectations.