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Extremely professional and welcoming staff Really nothing
Nothing this time. Even with Platinum status, I did not get a high floor as requested. The floor lobby was noisy past midnight every night. A couple was given keys to a room occupied by another couple on my floor - that created drama in the middle of the night. There was cockroach in my bathroom. The HVAC made noise when running.
Desk staff were very friendly. View from upper floors is nice.
Staff was accommodating, put the flower in the room I asked for. Upgraded us to a better room after checking in, was attentive with needs for ice and deliveries Pool wasn't open, it was easy to get lost and enter the construction areas of the hotel. We couldn't get into teatime which was frustrating
Love the charm of its period decor. N/A
Jefferson staff was excellent, very friendly and helpful!