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Nothing Shady crowd, room didn't lock, rude management, tried to refuse a refund after my husband had to stay in room over hour to wait until they tried to fix lock- didn't even apologize.
Hotel staff and accommodations were top notch. Would absolutely stay here again!
Parking is horrible. Very hard to even get to the entrance since there is no actual large enough driveway. Even with valet parking had to wait to even be able to get close enough to actually hand keys over. Other option is off site parking garage in walking distance around the corner.
great mattress oversized rooms good downtown location Not a great value $19 for parking on Saturday night
Helpful Staff, comfy beds Valet Parking is awful. Hotel needs to identify local events that may crest additional demands on valet staff, then use that info to bring in extra people when necessary. When we stayed, there were two college graduations at the same time which created a huge backup on Saturday morning; the suggested 15 minute lead time to have car brought up by valets was about 30 minutes too short. Give valets at least 45 minutes, hour may be better.
Location is really good! No parking included and it wasn't advertised.
The staff was very friendly. Everything in this hotel was old. The beds could use replacing because they were worn and very uncomfortable. The towels need to be replaced; while they were fresh, they were stained with the essence of guests past. Wifi was unreliable. They walls are paper thin and you can every movement made by the guests in the next room and people walking down the hallway. It's not so bad during the day but it made in difficult to relax and "sleep inn" during the night. Check in time is at 4pm which I find to be insanely late.
like the bathroom, the room had a feng shui to it. the room did not have a microwave and the AC would not get any colder than 75 degrees.
Shuttle service was good. Good price to leave car while on trip. Had asked for a wake up call early AM and didn't get one. Lucky I had set my phone just in case.