The trolley and metro station was across the street, breakfast was enjoyable. Hotel was a bit pricey without a walk in shower.
We liked the fact that the rooms were very clean and comfortable. All employess were very friendly and helpful. They were never to busy to help you.
Hotel staff was helpful, rooms were well appointed and comfortable, conveniently located to shopping restaurants and metro.
Our package included parking, breakfast and Wi-Fi. We have stayed here probably 8 years in a row for an annual visit to Washington. The rooms are very comfortable, especially the bedding. The breakfast was a buffet and had a great variety of items. The Starbucks in the lobby is convenient. Overall we love this property and will stay there again, mainly because the Metro station is across the street from the hotel. On nearly every visit, there is a glitch with housekeeping. On this trip we returned to our room in the afternoon hot and tired, and looking forward to a cool rest. We had not received housekeeping services that day. When I spoke to a housekeeper, she told me we were listed as checked out on her sheet. We got clean towels from her and declined to have her clean the room in order to have some quiet time. We left our recyclable bottles on the desk, but they were not picked up over a period of 3 days.
Great location for touring Old Town Alexandria and Washington DC due to it's prime location across from the King Street Station on the Washington Metro. Hilton Alexandria Old Town also has great hotel facilities such as a Starbucks on site as well as their own restaurant. Hilton Alexandria Old Town is situated at one end of King Street allowing for easy access to Alexandria Old Town Restaurants. Hilton Alexandria Old Town charged $35 nightly parking fee. This keeps me from giving Hilton Alexandria Old Town a higher rating.
Gym was impressive. Staff was accommodating. Very comfortable stay. I wish the wifi was free in the room. The in room movies seemed super expensive.
The hotel bellman/concierge/general nice guy was awesome - I believe his name was William (but could be wrong)...he was fabulous. Helped us to learn the Metro system as I was traveling with my college aged daughters and we had never used it prior to visiting. He escorted us to the station across the street and told us what the best value for riding through out the weekend. He was just awesome!!! The location was good if you were not doing anything in Alexandria -- as we found very few places to eat and absolutely no shopping without using the Metro to get there. Using the Metro is the way to go!!! No car needed for the most part!!! It was a very nice hotel and would stay there again if returning to the area. Only a few businesses around for dining or nothing for shopping...would have to take Metro or walk a great distance to find anything. Otherwise was a great hotel!!!!
executive lounge breakfast was good very nice suite of rooms staff very helpful noisy fan is the shower and in the hall
The location, the surrounding stores, the room, the balcony (cost less than $10 extra) and the balcony view, the customer service, the cleanliness...no complaints at all. We were VERY IMPRESSED and will be back when in town!
Room was comfortable and the amenities were great! Parking garage elevators were under construction, which meant a lot of walking from garage to lobby.
Beautiful room! Very spacious and enjoyable. Two TVS!!! :)
King Size bed and suite very comfortable. Keys worked inconsistently for garage & Club Room, and at check out, I was unable to change from the original credit card I offered, to a different one I preferred. Pillows too soft Absolutely HATED the limitation of TV channels available so paid for movies could be pushed on guest.
Location was great She didn't like the small towels. We stayed at a Courtyard Marriott in Baltimore and the had huge towels.
Liked the pre check in service via phone, vouchers for housekeeping, helpful staff, great beds, set up of room
Overall the experience was pleasant, rooms are nice, front desk help is always very nice. Your shower water pressure is excellent and a big deal :). Rooms are satisfactory. Your bar area seemed a little blah. It could use a bit of a face lift. The bartender was also not bad, but slow and not engaging.
We were welcomed by a very friendly receptionist, her name was Leah. She was very helpful in checking us in.
Staff were very friendly and helpful.
This hotel does a wonderful free Breakfast with made to order food and a very efficient staff. The manager receptions at night are also done very well. Good location for access to Old Town Alexandria and the DC Metro. The property charges $28 per night for parking in the facility underneath the hotel. There really is no other available parking for this hotel. The parking is dangerous and has overally small spaces in between large concrete pillars. Not only are you paying too much but the parking is impossible. Too many handicapped rooms. We were assigned one when we didn't want one at all. We also were not given the bed type on our reservation. Management didn't care. We were part of a party of 13 people staying at the hotel for an event.
Staff did a fabulous job at the free breakfast buffet. They were efficient, friendly, and cheerful amidst a sea of families there over the July 4th weekend. 8 floors, but elevators are extremely efficient. Beautiful atrium. Very close to King Street Metro Station for easy access to DC attractions. Also right off King Street, the main drag in Old Town Alexandria. About a mile's worth of interesting shops and restaurants to walk down to get to the Potomac River. Great place to stay! TV channels somewhat limited and a bit fuzzy.
Room were spacious and quiet, provided it overlooks the back of the hotel. Large lounge, kitchenette and other facilities ok. Good breakfast, included in the room rate. No bath robe, no slippers, no shoe shine and a frighteningly empty fridge, i.e. no minibar in the room, bring your own. Rooms on the railway side are quite noisy.
Arrived by train at 915AM on check in day, expecting to leave bags and check in later, what a pleasant surprise to find out a room was ready and we could move in. The staff were all friendly and helpful, the breakfast was a great start to our day, and was by no means meager pastries and fruit, but eggs, sausage, potatoes, waffles, French toast,, oatmeal, grits, and more! The nightly managers reception with drinks, and snacks was a great touch to the end of the day. The hotels location could not be more convenient for travel, Amtrak, and D.C. Metro stations mere steps away, in addition to the The King Street free Trolley. I saw many families enjoying the Hotels amenities as well. We did not park here but the price seemed comparable or less than other area hotels, the price for our Amtrak tickets was about what it would have cost to park, without fuel costs or a stressful drive from Norfolk. Nothing fell short of our expectations, and we will likely make this trip again.
Location for easy access to the metro and the diversions and restaurants on King Street. My room was close to the back and ground floor. Consequently I was awakened by the early morning dumpster pickup.
I enjoyed my stay at Kimpton Lorien Hotel and Spa in Alexandria, VA. The hotel was conveniently located in Alexandria's Old Town neighborhood and a short uber ride from DC and Arlington. The hotel had the feel of a high end boutique hotel. My room was clean and the front desk staff members were helpful and friendly. There's a spa on site I unfortunately didn't get to visit during this stay however the room service food was excellent and the breakfast across the terrace from the hotel was amazing. I'd highly recommend this hotel for anyone traveling to the DC Metro area. It wasn't super expensive either I paid about $120 for a week night stay. I liked this hotel a lot, nothing to write her.
Wine happy hour and morning coffee were great. Late night snacks available from the kitchen. Friendly desk staff. The family staying in the room adjoined to mine allowed their kid to throw a full-on screaming temper tantrum for two straight hours starting at 0600 Saturday morning. The walls and doors were definitely not thick enough to muffle any of that.
Loved the decor! Staff was nice and friendly!!!
Staff was extravagant in their welcome and room was beautiful. Great location along King St, right in the middle of things. One drawback: parking lot adequate but not well maintained. Overall an enjoyable stay.
Loved the styling of the location. Bed was quite uncomfortable, towels were rough, and the sheets were not as clean as we would've liked.
The location was in walking distance to everything we wanted to see. The staff was very helpful and friendly. Restaurant was good. Beautiful decor and rooms.
Wonderful clean beautiful room. Would happily stay here again.
We liked the decor, the fact it is very pet friendly (we love dogs), the nod toward kids and their needs. It also has a very favorable location in terms of the riverfront, restaurants, free trolley service (up/down King St) and the staff is very helpful. We also felt that if you want to visit Wash DC then staying in Alexandria and taking the Metro to/from the city is a wise move and very convenient. The entire length of King Street, from the riverfront to the Metro station is very charming. The only downside we found was the distance from the Metro (for use traveling into Wash DC), however the hotel makes up for that by offering its shuttle to Reagan National Airport 1x/hr, and you can take a free Alexandria trolley from the Metro to/from the hotel after 11am. With small kids, walking to/from the Metro is too far (~1mi) and in harsh summer/winter weather the walk would not be realistic for small children. That being said, the free trolley is a great option.
Incredibly friendly staff, immaculate facility, and excellent location. From check-in to check-out, the staff were incredibly helpful and professional. We had a great time. The location is awesome as well, putting you 3 blocks from the waterfront (and only 7 blocks from Hank's Oyster Bar). The staff are very experienced customer service representatives. Rachel, our front desk rep., was pleasant and nice from start to finish. I urge you to take advantage of the 1700-1800 wine sampling as well.