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the employees are very helpful mi
Price was great Mattress was old and you dipping in the center. Sheets where stained and hair in bed.
Not very much. Although the desk attendant was nice, she did not appear very professional. The overall appearance was very out dated and dreary looking. When we arrived we immediately noticed the holes in the lobby furniture, the staff's un-professional appearance and the overall drearyness of the place. The elevators were raggedy and our room STUNK. Our sheets had black oil or shoe polish stains on them
The staff was for the most part very friendly and helpful. This hotel was filthy, our room smelled so strongly of smoke (on the non smoking floor), there was water damage in the room, cleaning chemicals were left in our room and both of the elevators went down! We had to ride with bags of trash in the service one
Room was not clean. Had broken furniture. the reception people did not care to pay attention to the customer. Was very noisy and could hear people talking and shouting in the nearby rooms throughout the night
Staff was very very accommodating to my situation just getting out the hospital. Have to walk with a walker and moving slow because of my fybro pain. They made sure I took my time getting around and let me check out later. Very happy with my stay. The bugs. Shower had a few.
I was definately impressed with this stay. The hotel had a low star rating, but the room was great, the bed super comfy and clean, the room was quiet and the hotel lobby very nicely decorated. Parking was super and well lit. I'll be staying there again fo The elevator is a bit rickety.
Location Building and furnishings in disrepair. Cleanliness very poor. Staff unfriendly, offering minimal assistance.
Staff is friendly and accommodating. Hotel needs a major renovation. The restaurant which was open the last time I stayed was closed.
There was absolutely nothing good about this hotel! This hotel has a lot of men hanging in the inside of the lobby and out in the parking Lot.This hotel customer service is horrible do not book this place because once you get there they will not refund you your money.THIS HOTEL IS UNSAFE & STAFF IS WORST
Nothing it had roaches in the room it was nasty never going back there again I hated it... The room had roaches and bugs it smelled nasty never spending my money there again
The only thing that was good about this hotel was the location There were roaches and the sheets were filled with hair
The hotel clerk Derrion was the sole redeeming feature of this place. He deserves a raise and a transfer to a facility that is much more worthy of his competence and williningness to help. He quickly refunded our money when it was evident we would not be able to stay. The first room assigned to us was clearly already occupied. The swimming pool had a light fixture loose and floating in the water but still attached to its outlet by its wires. The swimming pool area has no heat, so the area and the water are practically unusable this time of year. The next room assigned to us had a sliding closet door that was completely off its track. The safe was locked and inoperable. The TV had 1 channel. I was lured in by the seemingly low price, but with so much wrong, it was clear that any amount of money was too high. We left after 40 minutes and received all of our money back.
My kids loved the indoor pool hotel located close to interstate for easy travel Room was non smoking but you could smell the smoke.
Good location, exceptional rate. Appears to be in a safe neighborhood. Shower stall leaks water on floor. Be careful getting in and out of shower. Clearly it's a problem as our floor had been patched and repaired several times from the looks of it.
We stayed for two days.. The initial front desk staff was awesome; everyone else was nice. the back patio was nice. The pool area was a little small for the four families that were there at once. Lounge area & computer access was great as well. We checked out, then back in the folllowing day so we had different rooms. The first night was great. Second room had a shower drainage issue, which led to loose tiles & i think may have attracted small flies ( i saw about 3-4 that day).
Location is good for upper Peninsula actually it is in Hampton Roads The restaurant staff is Mediocre, the front desk is squished into a corner due to a remodel and it requires you to be right on top of other guests that are checking in, they advertise free wifi but charge and they charge to use the garage which baffles me because the city gives them Use of it(I used to be the city Assessor here so I know)
Clean well appointed rooms. Excellent breakfast. Friendly staff. Hotel was under construction so not everything was available and difficult to find your way around the hotel. Internet and parking were extra.
I like the location of the Newport News Marriott at City Center. There were places to eat, shop, take a leisure walk, beautiful scenery, and accessible.
Spacious room. great for family. conveniently located off the highway. very satisfied. yes, the one bathroom in the private sleeping quarters was a bomber, but we managed. no general closet space for luggage and coats.
The was extremely nice and helpful. The breakfast is amazing! We loved everything about this hotel.
It worked as there were no other places available. The hotel rooms must have been old smoking rooms, they smelled pretty bad on the second floor.
It was clean and it was smell great and the staff was very helpful will stay there the next time I go pick up my grandkids No everything was good the hotel was clean and the floor that I was going was just renovated
Nice lady at reception
Cleanliness is very important to me and this hotel definitely fit the bill! I would book here again! No.
Easy check. Nice staff. Great location to my destination. There were a few spider webs on the ceiling. Other than that the stay was great.
Room was very quiet. We got a great night's sleep. Flickering light in parking lot was annoying. We were able to shut the blinds to block it out though.
Seems to be rather new and price is good. Sound insulation is not that good.
In room Kurig coffee. Room was previously a smoking room. They tried to cover it up but is smells bad.
Hotel was clean and staff were friendly, breakfast was okay, pool should have been good...equipment in the gym was out of service. otherwise it is an okay hotel to stay...cant complain Equipment in the gym was not working. no Jacuzzi. Breakfast should have been better
clearness, the staff was great and very helpful. When i checked in late on Thursday night, the lady who checked me in was very nice and pleasant. I've stayed here before and I really enjoyed my stay! nothing that i didn't like my stay was great.
The people at the front desk were very nice and inviting. Good value and a decent clean room for the price. The breakfast set up could be better.
the price all was fine
The room was spacious and the hotel was in a very quiet location. The staff was very helpful, especially the guy at the front desk. You will hear people walking above you if your room is on the 2nd or 3rd floor.