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The lady at the front desk was very friendly. She also seemed concerned genuinely when I told her the elevators were broken. The place was not clean. There were towels on the floor and someone's dessert plate on an entry table at 10 o'clock at night when we arrived and the same towels and plate were there when we left in the morning. The rooms were poorly cleaned and the general air was of an old, decrepit hotel. We almost got stuck on one of the elevators and then both stopped working when we tried to go back up to our room. It seemed like it was a beautiful hotel at one point, but was allowed to rot away.
The location was great. Children enjoyed to indoor pool area. The bed was very comfortable.
Bed was comfy. Shower was hot. Towels were clean. Had a pullout couch and desk. I was by the elevator and could hear everyone coming off and going on.
Room was big and comfortable , lots of space for just the two of us . Bed was huge , sheets and comforter were clean and I was satisfied with that , the bathroom was clean as well and that was another plus . The towels were small and useless for drying off , that was the only thing that annoyed me . Other than for the price , this place was amazing and definitely more than I expected .
The staff was superb! Very helpful and assisted with everything to my request. The room was equiped with refrigator, security deposit box, ironing, and washing facilities. Wifi was also a great amenity. Well, its appears the hotel is slightly outdated. The carpet and walls could use a facelift to present a more appealing, contemporary look.
My kids loved the indoor pool hotel located close to interstate for easy travel Room was non smoking but you could smell the smoke.
Good location, exceptional rate. Appears to be in a safe neighborhood. Shower stall leaks water on floor. Be careful getting in and out of shower. Clearly it's a problem as our floor had been patched and repaired several times from the looks of it.
We stayed for two days.. The initial front desk staff was awesome; everyone else was nice. the back patio was nice. The pool area was a little small for the four families that were there at once. Lounge area & computer access was great as well. We checked out, then back in the folllowing day so we had different rooms. The first night was great. Second room had a shower drainage issue, which led to loose tiles & i think may have attracted small flies ( i saw about 3-4 that day).
The room was spacious and the hotel was in a very quiet location. The staff was very helpful, especially the guy at the front desk. You will hear people walking above you if your room is on the 2nd or 3rd floor.
the price all was fine
The people at the front desk were very nice and inviting. Good value and a decent clean room for the price. The breakfast set up could be better.
Sehr nette Unterkunft für wenig Geld. Das Frühstück war einfach, aber gut. Besser als ein typisches kontinentales Frühstück. Die Wände und die Böden waren dreckig. Etagen sowohl in den Gängen und in unserem Zimmer waren sehr schmutzig und voller Flecken. oberen Flur roch sehr schlecht alle 4 Tage, die wir dort waren. Unser Bad hatte Schwierigkeiten mit den Abfluß. Badewanne Wasserhahn tröpfelte stetig. Toilette lief allein ca. alle 15 min. Toilette war lose und wackelt auf dem Boden.
Es war sehr nahe an Ft. Eustis. Es war sehr sauber. Kein Aufzug. Wir mussten mit dem Gepäck die Treppe hoch.
Came in for the One City Marathon, easy access to freeways and lots of nice food places in walking distance.
I like the location of the Newport News Marriott at City Center. There were places to eat, shop, take a leisure walk, beautiful scenery, and accessible.
Clean well appointed rooms. Excellent breakfast. Friendly staff. Hotel was under construction so not everything was available and difficult to find your way around the hotel. Internet and parking were extra.