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The Bistro We had problems with the plumbing. The bathroom sink gurgled all night long and made a gross mess in the sink the next day. The hotel staff didn't seem to care too much.
The rooms were really clean the bed was comfortable I was traveling with a service animal and the woman at the desk asked what type of disability I had which isn't something they are supposed to be able to ask
It was clean. Basic hotel that's sort of worn. Front desk staff was nice and very helpful. After breakfast the staff was very, very rude while we were finishing our family meal. Coffee wasn't replaced in the lobby. A window was opened at 10:05 to the point we were freezing, they purposely banged around things they were putting away roughly just to make noise. It was like at 10am it was magically OK for the cleaning staff to be as rude to us as they wanted so they could clean. A grace period of 30 minutes to let people eat with their families would be more appropriate, not rudeness.
Most everything. Only had breakfast one day, but it was more than continental--scrambled eggs, waffles... nice. The room was clean, but the couch cushions were rather stained, as was the carpet in the hallways. Coffee was very weak.
Close to six flags No refrigerator, no microwave, but booked with it, even Called 5 days before to make sure there is refrigerator, staff confirmed there's refrigerator & microwave. No comforter on top of bed, got cold at the middle of the night. Bed not comfortable.
Nothing. I had a reservation for a 2 bed room that was previously paid for and then the costumer service rep charged me more than I what I had previously paid for. The carpets in the lobby and hallway where disgustingly gross. The room was good and clean but there was a used condom on the side of the toilet Wichita one of my kids pointed out. The pool and hot tub where extremely dirty as well but we where provided with really fresh towels. The continental breakfast was one of the worse i have ever experienced because the eggs made my kid sick, and all the cookware being used was dirty. The eating area was a mess and nobody was cleaning it. It was noisy, which is expected but I rate that best Western a generous 1 out of 5 stars. Usually when I travel for work I would rate the chain of best Western a 4 out of 5. Maybe the management in charge needs to be changed.
Great value! Nice hot tub and pool! Very clean. Nice breakfast and good coffee! Everything was fine!
The location to sixflags The beds and pillows are vary uncomfortable so I could not get a good night's sleep. The breakfast Hall was way too small but the eggs were excellent.
nothing yes, drug deal going down right in front of me on the hotel stairs. the hotel did refund my money back , because I did not feel safe staying there
Location Dirty, loud AC, no cold water, smell, neglected property
Location Could use some upgrades
There wasn't anything that stood out , it wasn't a nice hotel Theres alot I didnt like about this hotel where do I start: the smell it just smelled old the room wasnt prepared for me properly the coffe pot was broke we couldnt find any help for that There were no pens/ pencils had to go to front desk she didnt have
Loved the area, walking distance to shops and restaurants. Comfortable beds and decent breakfast for the price Kind of run down
The only good thing is location Bad maintained structure, not clean garage, smelling room,durty elevator, Old tv on room, old bed , not confortable matress. I did not believe it was a Ramada it doens not worthy the name.
The hotel is centrally located to anything we wanted to do. It was very clean, abs the staff made sure we were comfortable. We would recommend staying here to anyone traveling.
It was in a good location It looked old, dirty and moldy
location for activity and fun coffee pot did not work
The location. The floors were sticky, the non-smoking room smelt like wet butts had been smoking all day and night, the pool had floor cracks, the breakfast was ok except for the orange juice coming out like leftover tang water, and the in-room coffee maker was broken.
Location to Benecia, CA. The tub bottom looked dirty.
Free breakfast and free parking. Close to the freeways. Dirty rooms
This was by far the worst hotel I've ever stayed in. Saying it is dirty and run down is an understatement. For starters, upon check in we were told the lock on our room was broken and could not be opened from the outside, meaning someone had to remain in the room at all times or else we would have to call maintenance to open it. When asking for a different room we were told it was the only one (we had a reservation, not a walk in!). Upon entering the room (that was propped open) it reaked of smoke although it was supposed to be a non smoking room. Nothing was clean. Dirty towels under bed, sticky bathroom floor, very stained carpet, blood on curtains, long black hair in bed, smoke detector hanging by wires from ceiling, dirty toilet, black mold in shower, lamps would turn on and off, ac/heater broken and unusable, spiderwebs, holes in wall. All bad. Only reason we stayed is my daughter was there for a dance competition and everything in the area was booked. Please do not stay here. It was dirty and in an unsafe area.
It was close to six flags discovery kingdom. The toilet wouldn't flush unless you took the top off and manually pulled the cord to flush it.. the bathroom sink wouldn't drain, there were stains all over on the counter tops, there were carvings of someone's initials in the table. And the room smelled. We left for the day to come back to our bed made and our stuff scattered. We left early for another hotel and wouldn't come back.
100% times more than expect. Staff was great friendly and helpful. Room was perfect very nice and clean. House size bathroom which is was gorgeous.Pool needed some good cleaning and a new clean ice machine. Overval worth the price and more. Will definitely come back and stay here next time
Pool was nice along with woman at front desk. Room looked nothing like it did in photos. Very old television with no remote. Room smelled like an old apartment. Beds were somewhat uncomfortable. Carpet was stained and dirty. Furniture including tv stand and desks were dirty and had old food and candy wrappers on it. Bathroom was very out of date with a loose toilet seat. Location of the room was on the outer side facing a grocery mart in a "ghetto" area. Overall was very disappointed by room compared to photos on website.
nothing The hotel was so dirty. mold all over the shower and the tub was black. The sheets seemed like they hadn't been washed in days. we found hair in the sheets from like 3 different people. It was so disgusting that we had to move to another hotel for the rest of the trip.
Nothing This hotel was disgusting. Stained bedding, dirty, nonsmoking room very much smoked in. I've never checked into a hotel only to turn around 5 minutes later and check out... But we did here.
My bed sank in the middle so that we rolled into each other all night. There was mold in the shower, wallpaper was falling off the walls and the refrigerator was broken and made a whining noise all night.
Nothing The security guard and maintanance guy beat up a homeless child. When confronted and forced to stop i was told they were going to burn me alive in my room and damage my vehicle. These empoyees still work here because they bully management and are too afraid to do anything about it!
Nothing. Never been so frightened. Ghetto. Sent us to 3 rooms, 1 under construction, 1 pot den, 1 even filthier than the others. Absolutely disgusting.
Nothing it was horrible!!! This place is so run down and dirty!! Our sheets had drops of blood and were dirty. When we called for new sheets, a security guard brought them. The floor wasn't even vaccumed. It was so disgusting. Had to spray the room down with disinfectant because every other nice hotel was booked that night and we had no choice but to stay!! NEVER COMING BACK HERE AGAIN!!!!
The room was infested by roaches