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Wonderful ambience. Very "homey", with a gracious and polite staff. The room was relatively small, with an overhead and noisy air conditioner. The "Velvet Room" at the hotel appeared charming, but despite the fact that the hotel manager recommended going there on a Thursday night, we could not get served there at around 9:50pm because they were "shutting down". Ironically, we had tried to order drinks at the Velvet Room bar 10 minutes earlier, but there were too many people at the bar to get our order in, and by the time we located a table in the bar, which was about 80% occupied, we were told that management had instructed the bartenders to "shut things down". Needless to say, we were miffed that the hotel manager had highlighted the speakeasy as a charming amenity of the hotel at the morning breakfast , only to be shut out from the premises prior to 10:00pm on the very same evening.
High Tea was the best! Not a thing
Staff was extremely helpful and friendly, decor was lovely and very interesting, very active night life scene with live music in the lobby. It was clear that most of the people at the hotel for the night life were not hotel guests. Location was excellent with many restaurants, shops, and bars within walking distance.
I liked the great service and the comfortable environment. The family felt very at home and it was very clean thank you Double Tree for making our stay a great experience.
We had an issue with our ac/heater , and the staff was very accommodating. Helped us immediately and this made the experience valuable.
Staff was so great. I was treated so kindly by the desk personnel because we had been having a rough start to our trip. Hostess at breakfast was amazing and so kind.
Shuttle Service, unkompliziertes Ein- und Auschecken, freundliches Personal
super Frühstück inbegriffen. Flughafen Shuttle war sehr praktisch. das Personal war freundlich und das Bett war bequem und alles war sauber und auf dem neuesten Stand.
Das Zimmer hatte einen abgestandenen Geruch. Klimaanlage schaltete sich die ganze Nacht aus und an und war sehr laut.
The beverly wilshire is just an excellent hotel with warm and cozy enviroment, luxurious and really fancy. Guest is very good served The shower is so weak and has no presure, that you hardly can take a shower.
The service staff was great, enjoyed the hotel staff cars (Mercedes and Rolls Royce) taking us to shopping locations/lunch... and picking us up. The hotels artwork, decor and architecture is one of the best in the World, and we have travelled most of Europe and stayed in their 5 start hotels. The Beverly Wishire gets 5 Stars+ in my book, my 2nd time their and I will return again soon. Dr Phil M
I like the avalibiliy of the staff For a younger crowd in there 25-30 age it's not an appeasing hotel it's more for older crowd like 50-60 so for me being a pro Olympic athlete and being 23 yrs old I didn't enjoy it that much
Staff is great, and generally a very nice hotel. Doesn't live up to our expectations based on previous experiences at other Ritz hotels. It feels tired, not as luxurious as others, and is starting to show some age without upkeep. A simple example would be the pool has cracked tiles and feels rundown.
the location room service food. the french soup was disgusting. There was also no glasses in the room. time it took to get the food valet parking took 15 mins to get our car