Das Hotel liegt direkt an den Universal Studios. Der Pool ist schön, genau wie auch alle anderen Einrichtungen. Die Einrichtung des Hotels ist zwar sehr komfortabel aber auch alt. Ohne Auto ist es sehr schwer in Los Angeles etwas zu sehen, die öffentlichen Verkehrsmittel bringen einen nur schlecht zu den interessanten Gegenden. Taxifahrten sind extrem teuer. Übrigens ist der Flughafen erst recht nicht mit der Metro zu erreichen...
gute Ausgangslage für Nord-LA Erkundung und Filmstudios; sauber; gutes Buffet; Parking im Haus für 17USD/d; gute Beratung für Ausflüge und Besuche in LA; Probleme mit AirCon wurden innerhalb von Minuten abgestellt
Hervorragende Lage direkt bei den Universal STudios mit fantastischem Ausblick, gute Anbindung an Metro, so dass man schnell überall in LA ist.
I did like that my room was ready on time and that it had a view. When I arrived there was a leak in the restroom that they did not fix... I has the same issue with the water leaking from the toilet when I woke up the next morning. Also the morning I checked out the TV did not work and I had to call room service to fix it and reprogram it. The price was not up to par with the type of room I was given.
Close to visit Universal Studios and not far from airport.
Location as it is closed to the Universal studio No water being provided
The public area is very nice Check in was very delayed. No iron in room. No wifi and public computers didn't work properly
I like the assistance the hotel provided in helping us plan our trip and visit sights around the area. Our room had a used cot in it when we arrived, but they handled it quickly and moved us to a new room.
The proximity to Universal studios was great. The porter/valet, front desk and concierge were all very friendly.
Location, location and location - that's the only thing positive about this hotel. Otherwise, it is no better than a poor hotel with bad everything - Rooms are aged (badly need remodeling) - Rooms are not kept up and clean (there was mildew buildup around the sink and it was blocked for us) - Service is poor (45 min to get shower cap)
Vary close to park and city walk. Vary clean and friendly service.
The valet parking chaps were efficient and helpful and fresh breakfast was fast and good electronic key had to be changed on 3rd day sd it wasnt programmed for my full stay
5 minutes walking to Universal Studios! Staff was super friendly and the room service was fanastic. Nothing!!!!
I loved the location; close to Universal but also a short drive from Hollywood and Warner Brothers. Walking distance to small restaurants and gas stations. The bed was the most comfortable hotel bed I've ever slept in! And the view from the 20th floor was incredible. The room needs some updating. Dings and marks were visible on the walls and the bathroom showed definite signs of wear.
Arrived with family and Young Children. At midnight had a fire alarm that told us to exit the building via Staircase. We did. carrying 2 children and 20 flights of stairs later. We were told, It was the steam from the kitchen that caused it, go back to the room. 1 am, this gets repeated again. We get told someone was smoking, go back to the room. This happens again. We just go to the staircase with no energy to walk down 20 flights of stairs. We call 45 min. later to find out (false alarm). So next morning - the staff gets approached and we get told oh there was a party on the 21st floor that was using a fog machine. I asked why not have a PA system in the stairs so you can notify the people to not panic or there's a fire on the 2nd floor or anything. They said oh I know.. WTF.. I know. I just left with family never to return to that one again.
The guy at the front counter was very helpful room was clean but on the street didn't like that didn't seem like a four-star but did have a minibar valet guy stunk up my car not going back to this hotel because a dirty animal
The rooms were clean and comfortable The staff were attentive and courtious The smoke alarm tests Lack of king bed availaîlity
this hotel had the most comfortable bed i have slept in away from home. the stylish simple decor is relaxing and the small details are appreciated. the central location is one of the primary reasons i selected this hotel. very pleased with my experience at this hotel.
Very clean Quite far from main la attraction. Neighborhood is a no man's land at night.
The peace and quite and very relaxing and clean Leaving
Pillows, beds, comfort of whole room. Excellent staff. Shuttle was lincoln town car. Across from 24hr grocery store. No view just another room 4 feet away. No pool. Spa water was warm but not hot. Did I mention, no pool!
This is a very efficient, comfortable and stylish hotel. The staff is friendly and professional. Clearly, they hire customer oriented staff and pay great attention to detail. I'll definately return.
Everything was great! Would recommend to others
Very nice room with good comfort Expensive breakfast! Including tax and normal tip we paid almost 70 dollars for a three persons continental breakfast (toast, muffin and fruit).
Just how nice the staff was and the welcome feeling each time you entered the doors An $93 dollars charge a day later after paying the bill that was not given a reason for what it was for.
location see above comments
nothing Room was dirty, location was terrible, staff was rude except for the young lady in the morning she was okay.
It was very cozy Staff was very helpful
Had to swap rooms 3 times. The rooms were smelly and the non smoking rooms smelled of smoke. It was very noisy
Close to BUR, transport starts at 5:30 AM--but I was bumped to 5:45 despite confirmation, apparently because another traveler had a 5:30 slot. The transportation service is contracted out. The van was there at 5:40. Light traffic for the few miles. Courtesy was everywhere. . Middle of nowhere. Only meal source is a Jack in the Box across a major intersection. Staff told me "restaurants" etc about a mile away at a mall. I walked (car or Uber necessary) about 2/3rd miles and found a local but very good Mexican 50s-60s decor overhead fluorescent bar restaurant specializing in seafood. The selection was great (half dozen fresh oysters on the half shell $16/dozen), hot/cold seafood soups + just fine homemade fare. "Costa Azul."
Even in absence of the reservation, the staff was very helpful and frindly.
Mein Freund und ich haben hier übernachtet, weil wir in den Universal Studios waren. Die Lage war perfekt, nur ca. 15-20 Minuten mit dem Auto zu den Studios. Das Personal war sehr nett. Ich dachte, dass der Parkservice eher umständlich sei, aber das stimmte gar nicht. Bequeme Betten, saubere Zimmer und Bäder. Wir würden auf jeden Fall wieder hier übernachten!
Free juice/coffee and generic continental breakfast the sheets and pillows smelled like they sprayed a cleaning spray on them and left them wet. mildew-ish
The rooms were very comfortable and the modern, updated look was fabulous. Looking at the hotel's exterior it is not obvious how updated the rooms are. Loved the spacious two queen beds. Nice choice of bed covers.
This was a great inn. Very clean and the room was fantastic! I lived in the area for 8 years and when my friends caame in they all said the same thing: "Wow, this is nice, I never would have guessed!" Nothing, everything about it was more than I expected for the money I paid.
Shower had instant hot water and there is Free Parking. Breakfast is available but it's pretty low-key: cereal, some juice, milk, or coffee. The location is the best part, this place was close to everything we needed - which was a visit to a couple local animation studios and a conference at the nearby Burbank Marriott by the airport. It definitely has that old motel feeling, it's not bad but it's not great - we paid $104 excluding taxes and it definitely felt more like a $65-75 sort of place - but that could have been because it was a popular weekend and the rates were hiked. The towels are a little over bleached and the pillows were a little too over stuffed for my taste - but the bed was comfy.
Quiet, private room, great new interior. Big comfy bed. Fridge was abit noisy, and breakfast a little dull, but not big things to worry about.
It was quiet and I felt I could just be myself and not feel hassled in nay way Parking was a little tight
Rooms are very clean and surprisingly nice. The outside of the hotel is not impressive but the rooms are great. The hotel did not have a double room reserved for us, even though we specifically stated that when booking. We were forced to stay in a smoking room, as it was the only double left, and hotel staff blamed us for the mistake, even though we had the paperwork proving we signed up for a double room. The rates were ridiculously expensive - not worth the price.
Room was great, no problems. Bed very comfortable. Everything I needed was there. Good wireless. Nearby restaurants were great. Wireless went down occationally. Front desk staff inconsistant. Outside a bit depressing.