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Clean, modern room Did not have free parking or WIFI
Location and room Staff didn't seem to know the area. I had to go to a coffee shop to even know what neighborhood the hotel was in.
I loved the room service breakfast. And how close it was to everything to do in downtown Sacramento. I had such a blast and everyone was pleasant and helpful during our stay. Definitely staying here again in the fire
Location. Cannot believe the room have no Internet connection included in the price.
The Lobby, the Gym, the pool and the rooms are great. I also enjoyed the very friendly and helpful staff during the Sunday Brunch. Having to wait in line for 5 minutes for the elevator in my floor and up to 10 minutes in the lobby. There was a lot of people and the elevators took forever.
hotel staff there was no refrigerator; it cost to use wi fi; it was too expensive for one bed that was advertised as a double; it was noisy.
We attended a function in the downtown area and the location was perfect. Room key did not work initially, I called the front desk from a house phone and an employee checked my identification and opened the door, he returned a short while later with a new key.
Downtown location. Good valet parking service. No minibar
Clean rooms. The TV service is worst I have seen anywhere. Very basic service. A major basketball game is on ( Warriors ) and they did not have the channel, really! This is a business hotel in Sacramento. I go to the lobby bar and they have two flat screens circa 2005. Spend $1400 at Costco for two new flat screens. They missed the attention to detail that is required in this market. Will not stay there again.
The bed was very comfortable and the sheets were lovely. The reception staff were not very friendly or helpful. They didn't seem suited to the service industry. The concierges were very helpful and friendly.
Proximity to convention center, willingness of staff to accommodate requests
Great location. Walking distance to restaurants. Donut shops. Thrift store shopping everything. We stayed for an athletic event but had some time to do other stuff. Close to a 7 eleven if you need a quick snack and self parking was across the street but easy to get to. A lot of homeless in the area but there is nothing the hotel can do about that. Just be cautious when walking at night.
I liked the configuration of the room with the comfortable couch and the bed. The fact that when I exited the hotel property I had to make a u-turn to get back to the freeway.
Shuttle service superb. Staff helpful. Location - close to airport. Room was not to the standard I found the previous visit. Not cleaned properly, radio broken, no phone directory on the hotel phone. Window filthy.
It was right off the freeway They changed me from a king size bed to 2 queens my mistake but they worked it out. The room was spacious Location was a bit on the seedy side of town I forgot a book & they would not accept my credit card for shipping it to me, sent it COD, thought $16.70 was a bit unreasonable.
Shuttle transportation to downtown was nice. It took me forever to check in! They had no record of my reservation, front desk had to call getaroom.com to confirm my reservation. Even though, I had booked three hours prior to arriving. The room smelled miserably. I The shower drain was plugged and the water would not go down the drain! Many items in the room were broken (cabinet drawer) or looked very cheap and old.
Das Waschbecken war nicht im Badezimmer, sondern direkt gegenüber vom Bett. Die Badewanne war sehr alt und sah nicht sehr gepflegt aus. Das Frühstück war sehr sparsam.
super gut nein
Better unfreuntliches Personal beim Check-in
Preis-Leistungsverhältnis stimmt, Standort sehr nahe zum Stadtzentrum. Das Internet war völlig überladen und die einfachsten Abfragen im Internet konnten nicht geliefert werden. Als ich zufällig um 4 Uhr morgens erwachte, war es mir möglich mein Zimmer für San Francisco dann zu reservieren.
schöner Frühstückraum und gutes Frühstück; Zimmer sauber und groß; nette Anlage jedoch sehr weit ausserhalb von Dowttown / Oldtown Pool war etwas unsauber
Tolle Hotebucht eanlage. Pool war sehr sauber. Da das Hotel ausgebucht war bekamen wir nicht ein Doppelzimmer sondern Einzelzimmer mit grossem Bett mit Sachlafsofa zu einem super Preis. Frühstück sensationel für USA
schönes geräumiges Zimmer zu gutem Preis- Leistungsverhältnis...nur wenige Minuten von der Altstadt und Downtown Sacramento entfernt -auch wenn Sacramento an sich leider nicht so sehenswert ist...
Everything. Place was absolutely beautiful. Great job.
Staff was very friendly, the rooms beautiful.
Lots of issues with room - lights not working, TV issues upon arrival and "pat" answer from engineer (remote needs new battery which we knew wasn't the issue but a problem with cable company). First night dinner in "temp" restaurant horrible. Didn't charge for one meal but just no attention to detail, wrong order. Experience better when Joie property.
The staff was great, well trained, accommodating and helpful The room was awful! It only had 2 tiny Windows, about 1'x2'. The mattress was old and soft, we kept slidding into the middle and did not get a good nights rest.
The location and overall atmosphere of the Hotel. The young men out front need to be more attentive to outward appearance of hotel and guest service.
Good location. The room was small but comfortable. The bathroom was a good size and user friendly. The decor was elegant and tasteful. The desk staff were friendly and helpful. I would return. No.
The hotel is beautiful and run very well. The rooms are cozy, well-decorated, and have great bathrooms. The location is also superb. The rooms are small, and the $25 valet parking is a rip-off.
Sophisticated decor, helpful staff, "beautiful people" hot spot. The noise from both the street and partiers went on until 3 a.m. Motorcycle engines revving, police called on issues in the street, shouting and yelling in the street, all echoed right up to our 7th floor room.
The room was nice and clean. Nice appointments. Very comfortable. Large shower. The door on the bathroom was a slider and did not actually shut.
Made a reservation for 2 guest in a queen size room. Got there and checked in @7pm and was notified that I was upgraded to a king size room, big plus on their part! The room was cozy and comforting. It also includes a beautiful bar setup along with a wonderful street view. To be completely honest, the one thing I did not like was the shower. The rest of the room was was decorated and painted in its own style including the bathroom. But once you open the shower curtain all you see is plain, boring, tile. Both room and bathroom give off some bomb vibes, except the tile. Just kills the ambient. Other than my pity first world problem place was outstanding.
What an amazing historical hotel with a great downtown location. I would recommend this hotel and we'll be back.
The price is good. The room was clean on the surface, but it felt dirty. The grounds felt grimy. It was okay. It needs some work and remodeling other than flat screen TVs.
It was easy to find a prostitute Grounds were kinda dirty. Poor security. Decent hotel but prices are so cheap that druggies and dirt bags stay there. Up your rates a bit and hire security and someone to pressure wash the nasty sidewalks. Free breakfast sucked, I would have paid for a good breakfast.
Very close to the freeway for easy access. The room and breakfast were OK. The first assigned room was supposed to be nonsmoking, but as soon as I walked in it reeked of cigarettes. The front desk was very willing to accommodate my request for a different room which was fine.
The owners have clearly sunk some money into the property to modernize the rooms as well as beautifying everything. They have some work to do before it will be completed, but you can tell the owners care about the the place. We were bummed that the pool was out of order. But it was out of order because they are fixing everything on the property. Seriously, this place is going to be the crown jewel on this exit in Sacramento.
The location was freeway close and fairly close to downtown Sacramento. It was inexpensive. The beds were comfortable. The exterior of the hotel was dirty and rundown. The first room we were given smelled like cigarette smoke even though it was a non-smoking room. There was a lot of smokers at this hotel. There were only rooms with a single king size bed or rooms with two double beds. No rooms with two queen size beds.
nothing the floor in the room was wet, because the sprinklers came on outside and flooded the room during the middle of the night. When I woke up and put my feet on the floor, stepped in a big puddle.
IT Was easy to get to and the staff was very nice
The room was inexpensive and looked clean. Front desk staff was friendly. The room had a strange smell that took a few hours with the windows open to dissipate. The continental breakfast was flavorless. Toast, bagels, oatmeal, hard boiled eggs, juice and coffee all kind of tasted the same. The staff had to cancel a customer's reservation because the police were called due to the excessive comings and goings of random people from the room. On the last night there a couple was having a vocal and colorful argument outside my hotel room.
The lock plate for my door was loose in the frame, so the door never seemed to be completely shut. My room smelled of cigarette smoke. And my room wasn't cleaned one of the days I stayed, probably because I slept in late. It isn't a deal-breaker, but it would have been nice to have been notified that they skipped my room, and gave me an option to request a room cleaning later.
The bed was comfortable and the television was big. Also the television channels were a good variety. My room smelled like someone had been sick and there was a huge wet spot on the floor. I called the manager and he never got back to me. The staff sent people to spray air freshner which only made the smell worse. I had a non smoking room but it smelled heavily
We asked if we could do an early check in for an up charge they said as long as the room was ready we could do it. I was told there was not gonna be an extra charge. Later on the day they called me and said we needed to pay an extra day. Did not even get an apology for their mistake. They need to get all their staff on the same page.
Nothing had to change rooms twice, room is dirty, morning breakfast doesn't have many options.