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It was perfect for our stay. Clean, comfortable, spacious,great price and good location. Really enjoyed the Mexican restaurant next door. Good food and great margaritas. :)
The room was large. Free parking. Free hot breakfast was pretty good. I did not feel safe staying here. Homeless people hanging out in back of hotel. Hallway smells of stale smoke & stinky air freshener. Doors are in bad shape. 1st room, my door was open. Assigned new room but felt nervous walking alone to room (saw a sketchy man).DÃ©cor is awful.
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Great location. Love the free parking and free wifi. Nice renovations on the hotel, even though we were told we didn't get a renovated room. The bathrooms could use some work. Lots broken (toilet paper holder, drain stopper, etc). Also towels could be bigger, hard to wrap around on average size person.
This hotel is rated too high. 2.5 star at best. I feel robbed
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Location. Close to downtown while easy drive to Yountville and St. Helena. Only bad thing I ran in to was the Business Center. The monitor was not connected to the actual computer.
I really liked the set up of the Hotel and the room. The staff were very responsive and helpful and attentive to my families needs. No very satisfied with our stay.
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Very newly renovated. Likely a former motor lodge but feels much nicer than that inside. The location was easy to find although it is a bit away from the better known wineries. Very clean and well decorated rooms made it an easy stay. The location is not ideal, but is easily found.
It's location is just off the highway, so it is convenient for driving to many locations in the Napa Valley. Clean room, TV, 2-Queen beds, fridge, microwave, coffee pot, hair dryer, shampoo, lotion, etc. Full breakfast - continental style. Dark hallway decor is not pleasing, but who spends time in the hallways? If one wishes to walk to restaurants & shops, this is not the right place. There's almost nothing within walking distance.
Front desk staff very polite and friendly. Room walls and connecting door very, very thin.
The facility was beautiful, much more than I expected. The cook to order breakfast was a bonus. Room appeared clean at first glance, but I dropped something between the couch and needed to move it. The floor had a layer of dirt and there was food, clothing and all sorts of other stuff. The pull out bed and extra blanket in the closet were both soiled.
The breakfast and manager's reception were a good value. Location is very convenient to the historical downtown, where the majority of the restaurants are located. It was a $6 uber ride most nights. The location is also very close to the highway, making it very easy to get to the wineries. They didn't vacuum the floors! On the second day, we found popcorn next to furniture that we hadn't used the first day, and we hasn't eaten any popcorn. If you want a king-size bed, you have to book direct. And be aware - they say they offer rooms with two queen-size beds, but they're actually full-size beds.
They actually have the decency to have a card in your room stating that your breakfast service worsens with the time of arrival. Touche! This hotel is tucked between a busy highway 29 and California street. The traffic noise is deafening with the windows open and bad with them closed. Asking to change rooms is useless as they reserve the best locations for business customers. Breakfast service is horrible. There are not enough tables to accommodate everyone and the servers make no effort to help you find one. The bread was full of mold, and we had to notify the kitchen. The bathroom toilet leaked, the bed mattresses are old, but luckily they have a half comfortable pad covering them. The noise permeates from room to room. The pool is a miniature version. This hotel is not worth the money they ask. It's overpriced and over-rated.
This place needs to update its heat/cooling systems. The whole hotel has to be on either heat or cool in order to get your room where you want it temperature wise. I will not stay here again! The first room that we were given was like a dungeon, all slate floors and it was cold and dark, our second room had mold growth in the shower. Please read above. The free breakfast was great and the hotel looks great, outside
the location is centrally located, near the winnery and restaurant. the room are very nicely decorated and cozy. the hotel is quite big, you have to walk far to go to your room,
Great place to stay! Stayed in a suite and the room was clean and large. Enjoyed the breakfast as well. Facilities were great, loved the pools and swans! Happy hour left something to be desired, but I can't complain about free alcohol and snacks. Parking was limited also but was never an issue
Great customer service, beautiful courtyard and loved the complimentary breakfast. Ceiling was a little thin, could hear upstairs guests stomping around at 6am.
Excellent breakfasts. Nice rooms.
Beautiful Hotel!!! Breakfast was not well organized, i would rather pay for it instead
Room and breakfast. We were on vacation with our young children and while the facilities were lovely we could not enjoy them as pretty much the entire hotel allowed smoking exciting for one small outdoor seating area that actually included a sign 'designated for non smokers'. It really put us off returning to this hotel.
The free breakfast buffet was great. The managers happy hour every night was also very nice. The bed was decent The insulation between the floors is pretty poor. We could hear the people upstairs walking around. There was also some long-term stains on the towels that were in our room.
Liked the little extras like bottle of Hasl Wine and lavender spray. Great breakfasts and happy hours. Small room but nice and clean. A little noisy at night. Beautiful property but a little to close to highway.
The location is perfectly situation next to a lot of the nearby wineries which made it convenient, we even walked down the street to the Italian restaurant next door for dinner. The breakfast was pretty great with a lot of fresh fruit and pastries! The staff were very helpful. Our first room was small and had the tiniest bathroom and we were a bit underwhelmed by the pool (the pictures made it seem much larger).
We stayed in a king vineyard suite and it was absolutely beautiful! Our patio was steps away from the vineyard! The entire suite was perfect! The wine tasting at the hotel was great too!
Convenience to the city and the wineries
As compared to many other locations in Napa in October, this resort met all of the needs - Fitness facility, plush bed, shower, suite. View of the golf course was great. The finishes of the units are becoming quite aged. Many of the fixtures and furniture seemed drab. The air filters need to be changed more often as well.
Location and staff The facility needs significant upgrade. Felt like it's a condo in 1990.
The grounds/golf course is really nice. For the premium price, the facilities look a little tired. It needs a serious upgrade. The two bedroom suites are not even a part of the resort. You have to drive out of the property to get there.
The room although tiny,was nicely designed, nice bed Although property was on golf course, tiny room had no view of golf course, no upgrade was available-looked out on carport, parking in front of room not provided for paying guest, only "owners" - fitness center limited
Alexis at the front desk was absolutely wonderful!!!!!! I had the best trip I've had in years. It was breathtaking and the staff was very friendly. I would recommend the silverado to anyone that wants to have a truly great time in napa! Nothing
Great bees and nice rooms. The location was far away. The pool was closed but was advertised as open. I think it should be heated to provide more activities.
Quiet and tranquil setting on in a small golf course community Dated décor. The TV was from the 1980's.
The property and grounds are beautiful Our room was tiny and uncomfortable. No place to sit except the bed or a stiff slipper chair. Somewhat dated decor. The door to the bathroom didn't open completely because it hit the toilet. Once in the bathroom almost impossible to turn around. Overall we were very disappointed. This was not worth $300+ per night.
We had visited Silverado about 35 years ago. I don't think they changed the carpet or the decor in all those years. Everything looked old and shoddy. It definitely is not the luxury resort which we remembered, and as such is way overpriced. Their computer system must be very old as it took almost 30 minutes for us top check out while they were awaiting our breakfast bill. Although the staff was friendly, they did not seem well trained. Overall, it was a disappointment.
Staff was great, room great, and activities were nice. Would recommend to all, but can't say enough about the staff... Nothing had a great trip
Check in went smoothly, the staff were friendly. They were able to accommodate an early check in and a late check out which was exactly what we needed for our stay for a friend's wedding. Loved the clean white smooth bed sheets. And the shower is amazing! The walls are thin. We woke up few times early in the morning. We could hear the couple talking, opening closing drawers, and opening plastic wraps. The refrigerator and a/c are a bit noisy... the little light from the a/c is also pretty bright too.
Standard Westin property. Good location for Napa Valley visit. Property seemed to be trying just a little too hard to be a super-luxury resort, but then came up short in delivery. Had to ask multiple times for items promised earlier. Front desk lost a package we left for another guest.
The rooms were spacious and I loved the pool area and the beauty of the facility. Being so close to the Silverado Trail was a bonus. It was pricier than it should have been.
The staff was very friendly and helpful in arranging a winery visit. Several of the "amenities" were closed or inaccessible during our stay. We were also placed in a room adjacent to the massive ac system which of course droned on during the whole of our stay, making it difficult to enjoy the balcony much less get a good night's sleep.
The comp wine and cheeses apon arrival and breakfast was good. Staff was really nice. Nothing was all great value for your money.
Convenient location (in town would be nicer, but for the price it's hard to argue with a few minute drive). Large, clean room, good bed, excellent shower, lots of convenient parking. Really, nothing to complain about. Would stay there again without hesitation.
Room was a good size, clean, comfy bed. the staff, location, and value are excellent! VERY outdated decor, bathroom doors, and ac/heater unit. Upgrades would help lift the overall ambiance.
I'd say this is one rung above a motel, if that's what you're looking for and in Napa during high season this is your place. Staff was very friendly. Great location. Hair dryer was not attached to the wall (as it should have been, it was one of those hotel hair dryers) so it slipped all over the counter and overheated 3x while drying hair. Towels are old and ragged. Toilet seat was stained and old.
We arrive late and had missed the wine reception but the receptionist gave us 2 glasses of wine we could take up to the room. She then provided us with tons of information and recommendations. We took her recommendations and do not regret it one bit, for ashort stay in Napa I feel like we got the best of everything.
For being a no-frills type of hotel, I was very impressed. The staff was friendly and helpful, the hotel was very clean, the bed was incredibly comfortable and they even have a pool. Considering most visits to Napa include busy days wine tasting and evenings spent trying new delicious restaurants, I don't find that I need much more from a hotel than what the Napa Winery Inn has to offer.