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Staff Right on the beach Good rooms for the money No ice machines working Pool and Spa under repairs- I called and asked about pool nothing was said. Not a website
Nice view. The head of the beds are placed along the wall that separates the room from the exterior breezeway. There is a large window over the beds. It is EXTREMELY noisy (echo is terrible- each door closing sounds like a slam) and people were loud (running/screaming) and have no consideration of other guests. I had to call and complain about the people in the room next door, multiple times, who were screaming, fighting, and throwing things (there was broken glass in the breezeway the next morning). I chose this hotel to have a quiet get away and get rest between two long back to back drives, and I didn't sleep at all. I understand that they cannot control the fighting of guests in their rooms, but all they did was knock and tell them to keep it down (I know this because the breezeway is so loud I could hear everything perfectly). The couple was not "just being loud," it was a domestic disturbance and should have been handled differently or told to vacate... Also, the rooms are old. Bathrooms need updating. The coffee pot was pitiful. Coffee pods provided don't even go with that kind of 20 yr old Mr. Coffee off brand. Very disappointed.
The views of the ocean, inlet, intracoastal waterway, and the island were amazing! We were able to watch the sunrise and sunset over the water. The beds and pillows were so very soft and comfortable. The rooms were spacious and nice. Overall a wonderful stay! The only negatives I have are that the food from the onsite restaurant was not all that good and way over priced for what you get. Needless to say, we only had one meal at the restaurant. Also, the hot tub could be bigger, or maybe they could have a second, adults only hot tub.
The ocean was beautiful. Beach was beautiful. Employees helpful. Breakfast was great! A lot of different options of things to do. Wish I had stayed longer. Room wasn't clean by 4 PM. Management was quite accommodating when we reported it. They provided immediate corrective action.
The WiFi never worked in our room and there was a frequent rattle in the wall which was especially annoying at night. They also really need towel rods in the bathroom and hooks for beach towels and bathing suits...
Accommodations were amazing, the staff was incredibly friendly and helpful and the extras like a wonderful breakfast and fantastic hot tub really added a lot. The room wasn't cheap, even on a cheap night. The breakfast, hotel facilities, etc--are all top notch, but certainly are things you noticeably pay for in your room cost. I highly recommend a stay here if planning to take advantage of all of these to the fullest--it then is certainly worth the room cost.