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The room was outdated and could have been a lot cleaner
The pillows were perfect. I should have checked to see what kind they were. The bedding was very clean. I check them for visible stain but there were none.
The front desk lady, Irene, was hands down the most awesome business person I have ever had the pleasure to meet. She was professional yet caring & compassionate. I was sick & she went out of her way to make sure I was alright. She greeted me with a smile every time I saw her no matter how busy she was. The hotel was great but she's the reason I will stay there again because of the way she treated me. The manager was also professional & compassionate but I only saw her for a few minutes. I had to walk quite a ways to get some ice. If there was an ice machine & elevator I would've given five stars. If there hadn't been a room on the first floor available I wouldn't have stayed because of my health situation.
What I liked about this place is everything was clean. The staff was nice. I felt like I got a good deal, yet was a good place to stay and I was comfortable.
Breakfast was great. Staff was nice. Beds were comfortable. Cracks in the ceilings
Thomas at front desk was by far the nicest person we have ever encountered in 40 years of professional travel. Congratulations on having such a wonderful person representing your establishment. female desk clerk who asked us to leave our room on 3rd day, told her we paid for night. wanted me to fax proof of payment, asked her to recheck her files as I paid on CC in advance so my daughter could stay another night as her dorm was not ready at Wake Forest. Checked the files and there it was..paid. Should have checked before she upset everyone.
Nothing On entering room, there was a used condom on the floor. Staff was rude when approached with this. Will never stay at a Comfort (Condom) Inn again.
The pool was closed because of mechanical problems. The room looks like it hasn't been painted in years. The. Comfort in the room was substandard.
Everything in downtown and historic Winston-Salem was in walking distance. The front desk associates that worked the evening of our check-in were so friendly and had excellent dining suggestions. The room was amazing and had a great history. The decor was clean, fresh, and not cluttered. The amenities in the bathroom were really nice too. I cant wait to return. NA- everything was great
The history, staff and breakfast was outstanding. We will be back to spend more time in the near future. Plan on sitting outside on the patio. Great relaxing atmosphere. A wedding here would be nothing less than spectacular.
Very good value. Great breakfast. Decor excellent. Very very friendly and helpful staff. Loved the adaptation of the old building. When we raised the blinds to see the snow falling the windows were full of cobwebs and dead bugs. Horrible looking. Obviously had not been cleaned for a long time. We FINALLY got a receipt for our bill but were initially told that the hotel could not tell us what we payed
The bathrooms were so clean and all of the snacks were amazing!
physical charm of building, great location tepid shower water afternoon through evening, no electricity after midnight, limited staff supervision to solve problems, safety issue of outer door propped open, and overfull, outdated electric strip within room
Large rooms, comfortable beds, facilites with breakfast Hotel guests make noise in hallway
Super clean and the most comfortable bed we've ever slept in! Very pleased.
In all, I enjoyed my stay at ur stay . it was wonderful
Great location, although you have to twist and turn to get to it from the main road.