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Great water views especially during breakfast! Not much to dislike
The value, and the location.
Location was excellent. Staff was friendly and eager to serve. Room was clean. Smoke smell in hotel lobby and very strong in hallways. Our room smelled awful, like animal urine, however, when we alerted the staff, they immediately switched us to another room that did not smell bad.
Friendly staff and nice size bathrooms
Feels newly remodeled and very nice inside. Breakfast wasn't very appetizing eggs and "meat" not too good. Slowest elevator on earth.
Nothing. Did not provide crib after delaying answer to request several times. Did not provide a receipt at checkout. Small area for breakfast. Could not locate an ice machine and not indicated on map of hotel.
We always stay at this property when visiting friends in New Bern. Comfortable, nice staff, and good value for the money.
The staff, from the front desk to the maintenance men, were very nice and prompt with assistance. We stayed in the "Inn" building, and it's old and dilapidated. The air conditioner wouldn't cool. The maintenance man came to fix it - he "reset" the compressor, but it didn't work. Another maintenance man came the next day and did a similar reset, and this time it half worked for a couple of hours. The room never got cool during the three days/two nights we were there. The maintenance men were honest - they said the equipment had a 10 year life and it was older than that and needed to be replaced. MANAGEMENT - ARE YOU LISTENING?????
The staff were so friendly, the hotel was in impeccable condition and spotless. The pool was perfect for young children. They had a very good continental breakfast. The continental breakfast only goes until 9:30, people who have been traveling long distances would like sleeping in slightly making it difficult. I would recommend that it go until 10 or 10:30.
It was clean, and check in was prompt. Breakfast choices were too far apart and there weren't enough tables with just chairs.
Very very kind staff. Not a problem but no room service, that would be a nice addition to an already accommodating hotel.
The staff was the most polite and friendly staff I have encountered. The bedspreads were a little worn out.
This guest did not leave comments about this hotel.
The friendliness of the staff. No.
Clean and comfortable. Breakfast is good. Coffee is also great. None.
The staff was very friendly and the hotel was very clean and well maintained. I did not like the suggestion given to a Restaurant to try. It was a new Restaurant and it wasentirely over rated. It was a bad experience for our first night out on the town in that area.
The New Bern Hampton Inn was above a beyond my expectations. The staff were accommodating and friendly. The room was clean and included a mini fridge and microwave. Breakfast was also very good. No, the hotel was great!
The staff No
The hotel is conveniently located, and our prior experience here had been a good stay. The hotel was full the evening of our reservation, and we did not initially have a room. A room was located for us, but it was a smoking room. While the attempts were appreciated to mask the smell, the stay was not pleasant as a result.
The staff was helpful and courteous. The room was spacious and largely clean with an exception. The chair at the desk was gross! The chair looked as if someone had done almost everything you could imagine on the seat. This problem should have been corrected by the cleaning staff without customer complaint. The toilet ran non-stop.
Location, breakfast The room was not serviced for 3 out of 4 days I stayed there. The bathroom ceiling exhaust fan was noisy. Overall felt the room was neglected.