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The room was clean and the staff was helpful and friendly. The restaurants on site were excellent. Parking was reasonably priced also. Nothing. Everything was as expected for Hilton.
Was told by hotel reservations they had a rooms at two different rates and then told that was a mistake and they only had the higher rate when I told them we wanted the cheaper option. Made the reservation through hotels.com at the cheaper rate about 2 minutes later. This kept me from getting my "Honors" rewards.
Staff that listened & addressed problems. Ms Leigh Anne from guest services was extremely helpful & made sure my concerns were addressed. Her professional manner made for a very enjoyable stay thank you. Housekeeping
Any staff member I interacted with was kind and professional. No complaints there. The location is unbeatable. I expected more from a Hilton. The building appeared older and in need of remodeling. The bathroom was large but had not been properly cleaned, I.e., feces on the toilet seat and writing on the mirror from the previous guest.
Great riverside view, you can see the battles go from the room. Unfriendly staff
Location Upgraded to water front room got room over roof and Hugh ac unit, not much of a waterfront
I loved that it was in walking distance of restaurants, bars, etc. The room was a little small
Staff very helpful. Breakfast attendant deserves credit and probably a raise for her conscientiousness and management. Other staff also friendly and helpful. Photo of hotel from waterside (building's side) on website is interesting but does not do justice to the hotel, which is more attractive seen on person (from front) and fits in well with those buildings neighboring it. Room furnishings were clean, but insubstantial.
Had a great stay and great continental breakfast!
Having a free coffee bar available when we arrived tired in the afternoon was a pleasant surprise. Exercise room, while small, had nice equipment.
Professional employees and the clean rooms. Even though hotel was full it was still quiet
the workers the hair in the tub
very quiet. friendly staff
Everything. The room was clean, the staff was friendly, and the breakfast was great. Nothing
Great experience. Very nice staff, nicely appointed rooms that were very clean and comfortable. Would have been nice to have a small refrigerator in the room. Would not have wanted to stay long without one.
Great stay... had to take sick child to Dr.. granted late check out so other child could sleep... breakfast great... room very clean with a personal note from the hospitality staff... My son attends UNCW and I visit often... will stay here again!
Great staff clean rooms good breakfast what else could you ask for