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Staff very helpful. Breakfast attendant deserves credit and probably a raise for her conscientiousness and management. Other staff also friendly and helpful. Photo of hotel from waterside (building's side) on website is interesting but does not do justice to the hotel, which is more attractive seen on person (from front) and fits in well with those buildings neighboring it. Room furnishings were clean, but insubstantial.
I loved that it was in walking distance of restaurants, bars, etc. The room was a little small
good location, very good facilities, helpful staff, excellent amenities
Location was perfect and the staff was great. Everyone at the front desk, especially Elana were very helpful and Heather had drinks, popcorn and mixed chips in the main area for 3 nights of our stay. Hot tub and pool had no one but the 2 of us each time we went and were clean and nice. Breakfast was also very good with many options. I will stay here again. One evening we came back from our day trips and our room door had been left open by Houskeeping. Nothing of our personal belongings had been touched but it was still not a good feeling.
The room was HUGE! and very clean. The staff was pleasant and the location was perfect for shopping and going out to eat.
Very clean overall. The room was updated and cleaned well. I don't smoke and don't want to deal with someone else's smoke or pet odor. This hotel is non smoking and no pets. Great! Staff was very friendly. Small concern - coffee was from a machine not fresh brewed. Taste was off. Hard to believe they spend so much effort everywhere else and skimp on coffee.
Location was central and a short drive to beach. House keeping didn't give a towel or washcloth per person, which is odd. Took dirty towels but didn't replace them. Shower had mold and mildew in it. When we went to pool there were never clean towels.
Friendly staff. Clean ,comfortable, and quiet. Great location...handy to restaurants and shopping. Not a thing.
The location was perfect, and the staff was great ( friendly, helpful, and accommodating )! Enjoyed our time in Wilmington, and the Wingate. I would definitely stay again. The walls were thin, could hear the people in a joining rooms.
Clean and friendly The coffee was more like coffee water. They said that the coffee arrives from the vendor already made! I told them that they should change vendors.
It was very clean, the staff was very nice The walls were rather thin. We could hear EVERYTHING our neighbors were doing.
Had a great time staying there. Staff was greatly accomodating. Would definitely stay again.
Everything was great. Everyone was friendly.
Got there early after a long trip, the girl at the desk checked us right in (at 10am). So we could shower and clean up for an appointment we had for noon. And later check with us to make sure we had everything we needed.
Nothing special Only one ice maker
First thing on walking into the bathroom I had to kill a roach running across the vanity. There was also an odd dust on the back of the toilet & on the towels. I think it came from the fan overhead, which was very dusty.
Staff were helpful and polite. Room was clean and spacious. Not really anything to do with the hotel, but construction going on in the lot next door in the early hours of the morning.
This guest did not leave comments about this hotel.
Business traveler 40-45 weeks a year, comfort suites gained my respect. Great room and price!
We thought the staff was very accommodating.
All was great, esp breakfast
This guest did not leave comments about this hotel.
Rooms very clean and nice breakfast service Under reconstruction
The bed was perfect Location sucked but not to bad
It was convenient, staff was great, breakfast was good and easy to maneuver. Room was very clean. The only thing I think would make it nicer is if the countertops of kitchenettes were updated, just cosmetic updates would be nice.
Location Upgraded to water front room got room over roof and Hugh ac unit, not much of a waterfront
Staff that listened & addressed problems. Ms Leigh Anne from guest services was extremely helpful & made sure my concerns were addressed. Her professional manner made for a very enjoyable stay thank you. Housekeeping
Was told by hotel reservations they had a rooms at two different rates and then told that was a mistake and they only had the higher rate when I told them we wanted the cheaper option. Made the reservation through hotels.com at the cheaper rate about 2 minutes later. This kept me from getting my "Honors" rewards.
The room was clean and the staff was helpful and friendly. The restaurants on site were excellent. Parking was reasonably priced also. Nothing. Everything was as expected for Hilton.
Any staff member I interacted with was kind and professional. No complaints there. The location is unbeatable. I expected more from a Hilton. The building appeared older and in need of remodeling. The bathroom was large but had not been properly cleaned, I.e., feces on the toilet seat and writing on the mirror from the previous guest.
Great riverside view, you can see the battles go from the room. Unfriendly staff