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Front deck staff were very nice and helpful. Breakfast staff paid little attention to tables especially if you did not get the buffet.
The hotel is very well located. Staff is helpful and cordial. Room heater needs to be clean and fix. The room was cold heater didn't work an dust was coming from the furnace. Also food needs improvement. I ordered breakfast room service and came on time but the quality of the food is poor. The ham was dry, and potatoes where from 2 or 3 days before.
Location Rooms are kinda gross and set up is dysfunctional. Parking is a pain to get from room to lot (and costs $10)
Das Hotel war günstig gelegen vor Springfield. Das Cracker Barrel ist direkt nebenan und zu Fuß erreichbar. Eine Tankstelle befindet sich direkt gegenüber der Autobahn vom Hotel. Wir hatten keine Beschwerden.
Die Zimmer waren sauber und gut ausgestattet. Das Personal war freundlich. Das Frühstück war sehr gut und reichlich. Gute Auswahl an Speisen. Gute Restaurants in der Gegend.
Every worked well for us. Needs refrigerator in rooms.
Loved the central location. Staff friendly. Clean. Great cookies. Shower curtain smelled like mildew. Wish beds were queen, instead of double.
Hotel staff was friendly, room was clean and comfortable, and the cookies were delicious upon check-in and check-out. I wish the room would have had a bathtub/shower combination, but it only had a shower. The ice machine on my floor was not working properly, but they sent someone up promptly to fix it. The only real complaint that I had was that I was double charged for my stay. I was charged once through my booking site and again at the hotel. I still haven't received my refund yet.