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The room was comfortable. I received a great room rate when booking through an on-line travel service. I just needed a safe place to stay overnight on a rush business trip. This hotel met those needs very well. I arrived about 8 p.m. and checked out at 6 a.m. The hotel isn't located near a fast-food restaurant to pick up breakfast on the run. The draperies were heavily water-stained, which made me wonder what had happened in that room and why the drapes weren't replaced. It took a long time for the water to get hot for my shower. The shower sliding door was difficult to close. The staff member at the desk at time of check out took an extremely long time trying to figure out how to print my receipt (as one had not been left at my door; perhaps because of my early check-out?).
Location. I was there for an event at the Roundhouse, which is adjacent to the hotel. It is undergoing major reconstruction.
The Hotel had just finished a renovation in April and so the entire interior was very quite new. The entire staff were especially helpful and accomandating. The rooms were cleaned on time and the morning buffet was opened on time. An enjoyable stay. No
Newly remodeled rooms with ample outlets to charge electronics
We were attending a wedding next door to the hotel, so this location was perfect. The breakfast was free and it was one of the best complimentary breakfasts we have had in many years of travelling. A lot of options, very fresh fruit, and quite tasty. They are in the middle of a remodel so you wanted to stay away from the 2nd floor, but we were on the 3rd which had been renovated already and the room was great.
The remodeled room we stayed in was beautiful and very comfortable. We loved the Keurig coffee machine! The breakfast was delicious and had a variety of choices. The staff was very helpful. No! Everything was super!
Loved the hotel. The location is excellent; center of town. The hotel was under renovation, but still it was extremely clean and comfortable. Only dust we saw was in the corners and likely due to the construction. Double beds, I did not like the mattress I slept on, it was very uncomfortable. My husband said the mattress he slept on was o.k. The entrance and exit to the hotel is a bit confusing, but not unbearable. We enjoyed our stay.
Hotel was very expensive for the quality. New ownership. Hotel was completely under construction nothing was said. Room was dirty. Hair in tub on floor.
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Nice updated rooms...The staff exceeded our expectations! Very friendly and helpful!
Genuinely friendly and helpful staff at front desk and in the breakfast room. Ideal location for bicycling on the Sac River Trail.
This guest did not leave comments about this hotel.
Room was large. Location very convenient. Staff was very friendly and helpful.
Nothing The room was dirty and very old.
The location was great for a conference in Wheaton. The staff was very professional and friendly. Overall the facility was clean and quite.Take the time to visit Napperville Settlement while you are there!
It was recently remodeled. It was very conveniently located to the conference we were attending. The staff was extremely accommodating and it was a great value for the money. The bed was very comfortable - not usual for most hotels in this price range. The bathtub/shower was not remodeled but clean and adequate. The fridge was a little noisy but tolerable.
Large rooms - friendly staff tub showers
Very clean. Professional and friendly staff. Easily accessible.
Breakfast was good for this type Hotel. Room did NOT match the pix on their website! It was like stepping back in to 1986, except they did have a granite countertop on the vanity. It is possible I got an old room. maybe some are updated, I'd ask when checking in! Worst was the broken arm on the Walmart quality desk chair, the gas lift strut was broken too, so sitting at my computer I was like a kid at the table, way low! Also had about 1/2" of foam left in the seat. Miserable and inexcusable!
The size of the rooms were great. The staff was friendly and helpful. The rooms were kept fresh and made up quickly and inconspicuiosly size of bathroom counter
The breakfast was very good. Lots of choices and a very nice eating area. The front desk staff, with a couple of exceptions, was very helpful with giving us recommendations and driving directions. The hotel was quite Maid Service was marginal. Twice she/he failed to leave us coffee pods. When they were left it would have been nice to have at least 2 per person.
The hotel was clean and nice for the money we paid to stay. The breakfast. The waffles taste like they added something to the batter or spoiled. Took one bite and almost vomited. The sausage taste like frozen patties from a box. Eggs were terrible. Orange juice and apple juice taste like it had no flavor. If you are going to this hotel, make sure it's not for the complimentary breakfast.
Price, location, staff Breakfast (pathetic compared to other Best Westerns), room size, bed size
Very comfortable, great breakfast & wonderful staff! Plumbing system from the 2nd floor was very noisy :-(.
No elevator service for entire stay our room was on 3rd floor