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günstigen Preis. Schäbig, unsicheren Lage, etwas dubios Klientel.
Das Personal war sehr hilfsbereit und freundlich. Ein Upgrade auf eine Double Suite! Sauber, geräumig. Die Betten waren sehr bequem. Keine Probleme
Das Bett war großartig. Der Preis war fabelhaft.
The staff was very nice, and the room appeared very clean. The breakfast buffet is better than most at mid level hotels, and the bar is very nice. That being said there were many small details that just seemed to not be as well maintained as in previous visits i.e. elevator kind of dirty, suggestion box falling off wall,etc. Small I know, but they add up. Was really annoyed I couldn't watch the Cubs game in my room, and we had an infestation of gnats. Refrigerator rattled, and even with the air set at 60 we were hot. I have always enjoyed staying here, but last time we stayed at the Hyatt, and pretty sure that is where we will return to next visit.
The room was dirty, with dirty wash clothes laying on the floor when I arrived. There was patch work done to the walls with no paint. The walls had many stains, scuffs, and mystery substances. The ice bucket had some sort of syrup all over it and in it. The bathroom had toothpaste all over the walls, the counter had not been wiped and there was someone else's facial hair trimmings all over. The wash cloths had holes in them as well. Can't say I would stay here again.
We stayed for 2 nights during Special Olympics state competition, and were impressed with lots of delicious options at breakfast. Our room was clean and comfortable. There were no issues with noise during our stay in late August. It would be nice if the breakfast opened earlier than 7 am on the weekend.
Room was clean - comfortable & quiet - the staff was friendly - the rates were reasonable & they upgraded my room
Front Desk personell were very helpful. Offered to assist with a smile. Room was spacious and comfortable. Breakfast was pretty good. Eggs were dry from sitting, Otherwise Breakfast was good.
Central location and close proximity to the Mall area were both positives. The staff was OK as long as honesty isn't a criteria. When we arrived, we were given the wrong room (one king bed does not work for a family of two grandparents, one adult daughter and a baby). We were told that they were sorry, moved to a two-queen bed room, and assured we would be given a different room the next day. When we went to the desk the next day, we were told that we were on a waiting list if there was a cancellation but no rooms were available--that they would call us if a room was available. They then put us back in our original room. Unfortunately we had pre-paid. They refused to issue a refund, citing the clause in the pre-pay agreement. We paid for the two-king room, were given a one-king and had to rent a room in a nearby hotel for our adult daughter and grand-child. The two-queen room we had on night one was filthy. The one-king room was cleaner. The fireplace in the one-king room did not work. They did not service the room everyday. It seemed to be a "by chance" sort of system--some days we had housekeeping, other days we did not.
This Holiday Inn is conviently located right across the street from the airport. The staff was friendly, the room were nice, there is a nice restaurant attached to the hotel. Overall it is a perfect place to stay for the right price.
My wife and I stayed at the Holiday Inn-Airport with our two golden retrievers. Not everyone is a dog person; the staff was outstanding and had biscuits waiting for our dogs. The staff should be complemented for their outstanding service. The facility was clean at all times.
As a stranded passenger, due to cancelled flights...I was placed at the Holiday Inn by my employer. What a great location and the staff could not have been more accomodating. I even received an upgrade to a huge suite as the staff saw my disappointment in not getting to fly home that day. Breakfast at the adjoining restaurant was so much more than I ever expected....and room service for dinner had such a pleasing presentation...I felt as if I was on a vacation and not a work related trip. Kudos to the staff, you made a stressful situation a pleasant delay. Also, the free van service to the airport was perfect. Literally door to door service.