Möchtest du als deine Standardwährung festlegen oder nur für diese Sitzung behalten?
Price, location, staff Breakfast (pathetic compared to other Best Westerns), room size, bed size
Large rooms - friendly staff tub showers
The breakfast was very good. Lots of choices and a very nice eating area. The front desk staff, with a couple of exceptions, was very helpful with giving us recommendations and driving directions. The hotel was quite Maid Service was marginal. Twice she/he failed to leave us coffee pods. When they were left it would have been nice to have at least 2 per person.
The size of the rooms were great. The staff was friendly and helpful. The rooms were kept fresh and made up quickly and inconspicuiosly size of bathroom counter
Very comfortable, great breakfast & wonderful staff! Plumbing system from the 2nd floor was very noisy :-(.
Nothing The room was dirty and very old.
The hotel was clean and nice for the money we paid to stay. The breakfast. The waffles taste like they added something to the batter or spoiled. Took one bite and almost vomited. The sausage taste like frozen patties from a box. Eggs were terrible. Orange juice and apple juice taste like it had no flavor. If you are going to this hotel, make sure it's not for the complimentary breakfast.
Breakfast was good for this type Hotel. Room did NOT match the pix on their website! It was like stepping back in to 1986, except they did have a granite countertop on the vanity. It is possible I got an old room. maybe some are updated, I'd ask when checking in! Worst was the broken arm on the Walmart quality desk chair, the gas lift strut was broken too, so sitting at my computer I was like a kid at the table, way low! Also had about 1/2" of foam left in the seat. Miserable and inexcusable!
It was recently remodeled. It was very conveniently located to the conference we were attending. The staff was extremely accommodating and it was a great value for the money. The bed was very comfortable - not usual for most hotels in this price range. The bathtub/shower was not remodeled but clean and adequate. The fridge was a little noisy but tolerable.
The location was great for a conference in Wheaton. The staff was very professional and friendly. Overall the facility was clean and quite.Take the time to visit Napperville Settlement while you are there!
Very clean. Professional and friendly staff. Easily accessible.
No elevator service for entire stay our room was on 3rd floor
The hotel was an older Hampton Inn, but it was clean. The TV is on the smaller side, but acceptable. My wife and I checked in and went to the room. It was nice and clean, we watched a little TV and enjoyed the room until it was time for bed. The next morning, the breakfast was mediocre. The bed in our room was horrible. The mattress was old, very thin and not comfortable at all. While my wife tried to sleep in the bed, I couldn't. I ended up sleeping sitting up on the sofa. I have never experienced a bad night in a Hampton Inn like I did in this hotel.
Overall the stay was fine except for the loud cleaning staff. When cleaning a room they would allow the door to slam close anytime they would walk in or out. This happened all afternoon by multiple staff in every room. I suggest investing in a doorstop for each person to use to prop open the door of the room they're cleaning so the doors won't need to be open/closed multiple times.
When I checked in the staff was extremely nice and helpful. The rating for the hotel that I saw was 3 out of 5 stars so I wasn't expecting much but I was pleasantly surprised. The room was clean and beautiful. The complimentary breakfast was a nice bonus. I would definitely stay here again. The bed was a bit hard for my taste but the pillows and blankets made up for it.
Front desk mgr was very friendly and fun. Room was clean, nice comfy bed. All was good.
Staff was extremely friendly and helpful. We were in a non smoking floor of the hotel, yet there were several smokers on the floor. We had to pass them every time we went to the elevator.
- Good value - Good housekeeping - Friendly staff - Includes breakfast and wifi - Adequate sized rooms and furnishings - Dated materials and finishes - Breakfast ingredient quality and coffee are subpar - Maintenance of rooms a little lacking (non-working door deadbolt, caulking in bathroom moldy or missing, linens had holes in them, just feels worn and tired)
Nice location, friendly staff, welcoming lobby, free breakfast. We have stayed at several Country Inn & Suites and this was the first time we have not had an enjoyable experience. The lobby was welcoming, with friendly staff and signature fresh cookies. However, the rooms are in major need of renovations. Our bathroom was horrible. There had been water damage, the door would not close no matter how hard we pushed it (I think because of the damage to the floor and door jamb) so no privacy when using the toilet or showering. The tub itself looked old and the enamel coating on the bottom was chipping. Upon trying to take a shower, I noticed a weird dark spot on the white shower curtain (fabric/cloth type, not plastic/vinyl. After looking closer and calling my husband in, we discovered our worst fear--feces. Beyond disgusted, we politely called the front desk and asked that they send someone up to swap it out with a new clean one. They were prompt and attentive, but did not ask if we wanted to switch rooms or offer any type of consolation for the situation. I wouldn't even expect this type of oversight for an economy/budget motel, let alone a $100+ hotel & suites establishment. My Country Inn experience has been tainted and unfortunately, I do not think we will take the chance spending our money on this chain again.
Nice place to stay. Gave kids a chance to swim. Large variety for breakfast. Beware of the entrapment tactic in the rooms. Didn't realize water was not complimentary until husband already had a bottle. Wondering if the spare pillows cost as well. The bed was hard and pillows were too soft.