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Next door to buck Owens crystal palace. Dirty old rooms.
All was well
Location was good the people were great! The extreme noise! After calling front desk still noise! The room was not clean mold in the bath . Smelled like cigarettes we were in a non smoking wing of hotel. I booked into Chrystal Palace and res was for Palm Garden Inn?
Location was good for what I needed. For the price I knew it wasn't going to be amazing but it was disappointing. Mini fridge did not work, room was poorly maintained, needs updating.
Very helpful and nice. Big room!
Good value, nice facilities, clean and a helpful, professional staff. None
Das Hotel liegt direkt an den Universal Studios. Der Pool ist schön, genau wie auch alle anderen Einrichtungen. Die Einrichtung des Hotels ist zwar sehr komfortabel aber auch alt. Ohne Auto ist es sehr schwer in Los Angeles etwas zu sehen, die öffentlichen Verkehrsmittel bringen einen nur schlecht zu den interessanten Gegenden. Taxifahrten sind extrem teuer. Übrigens ist der Flughafen erst recht nicht mit der Metro zu erreichen...
Hervorragende Lage direkt bei den Universal STudios mit fantastischem Ausblick, gute Anbindung an Metro, so dass man schnell überall in LA ist.
gute Ausgangslage für Nord-LA Erkundung und Filmstudios; sauber; gutes Buffet; Parking im Haus für 17USD/d; gute Beratung für Ausflüge und Besuche in LA; Probleme mit AirCon wurden innerhalb von Minuten abgestellt
The staff were very friendly, and helpful when I checked in. Rooms were comfortable and clean. The mini-bar key didn't work, and it would've been nice to have a fridge to keep some drinks in the fridge, but I didn't inquire with the staff, and I assume they would've rectified that for me if I had. Nice and central, so traveling for business doesn't mean limited options for food and amenities.
The hotel was located in a perfect location. I was close to everything I wanted to be near. The pool and other facilities was the best. The room was also very cozy.
The staff was great. It was right in the middle of Hollywood, nice and clean. Loved the shopping connected to it.
IT WAS OUR FIRST TIME TO CALIFORNIA FOR MY WIFE AND I ,WE WERE VERY IMPRESSED WITH THE HOTEL .HOW SPOTLESS EVERYTHING WAS.THE MEN IN THE CONCEIER DESK CHRIS,AND NINO WHERE VERY HELPFUL.THE BUFFET BREAKFEAST WAS THE BEST.
Staff was ecellent Parking a little too expensive
The staff was amazing!! So helpful! The rooms were very comfortable!! The beds were great!! We had a room with a view, and it was fantastic. The one big thing that I didn't like was, that there was no fridge in the room. We asked for one and got one for a small charge. The other only thing I didn't like was, that there was no microwave in the room.
As soon as we stepped out of the car we were treated with such surprising care. The man at valet, Ever (that's his name- EVER, how cute is that?) was so nice that my fiancée and I looked at each other and just shook our heads and laughed. We weren't used to customer service like this. We went to check in early, 1pm, and Melanie at the front desk was able to upgrade us to a corner suite! The entire staff was so professional but without being too stuffy. The hotel was beyond our expectations. Not a big deal but there was one little Q-tip outside our room for our stay. We kind of joked that they gave us the Q-tip suite. We also couldn't find coffee in the morning inside the hotel. We had our coffee maker in the room but needed more and didn't want to pay $15 for a pot of coffee at the restaurant.
The mattresses were too old and lacked firmness.
Loved the location of this hotel. Service was great as well!
Hotel was beautiful! Staff was friendly and attentive. Location was fantastic! Our room had a phenomenal view of the Hollywood sign. Pool was gorgeous. All in all, it was the best experience we could have hoped for on our first trip to Tinseltown.
Nothing really. Location not particularly close to anything except close to my Sister's home which is why I would come to Bakersfield. No other redeeming qualities. Bistro advertised as open at various late times on literature but no earlier than 10:00 pm so I figured I was safe to call room service at 9:10 pm but it was closed at 9:00 pm. I had to drive to get food for tired kids and wife ... and I was tired also. Pretty shabby, dirty and poor service at check-in.
Very accommodating staff and clean rooms, very close to any kind of shopping you could possibly want all kinds of food etcetera. The carpets in our room we were fairly nasty, and no complimentary breakfast.
Location Restaurant is in other building