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The front desk people are really nice and helpful. Their staff seems to know what they are doing and genuinely care to accommodate you.
Staff was very helpful. Hotel was overbooked, but they arranged another hotel, gave a voucher for an extra night and a small gift bag and paid for the transport to my business meeting (since I couldn't use their shuttle).
Convenient location and easygoing staff. Room 100 is adjacent to the laundry, the lobby, and the breakfast room. It is the only room in the hotel like this. It sees constant noise until 1am and beginning again at 5am. Charging (after taxes) roughly 300/night for such a room is an embarrassment for any hotel, not least a business hotel for commuters. More professionalism please!