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The staff was very pleasant and helpful, and the tapas and drinks in the restaurant were delightful!
We had to request that our bed sheets be changed as they were yellow and looked used . There was a dead roach by the elevator door for two days before they removed it
Central located A/C in our room was broke, super hot. The outlets over the TV didn't work and those where the only ones in the room. Dirty vents in the bathroom that you could see the lent. The place needs a deep spring cleaning. Might say Sheraton but it's a holiday inn. Staff did refund us the money for our stay so that was great customer service, then I got $88 charge that I have to call about and see what that is for. We didn't even stay the second night, just wanted to leave.
Schlechter Ort, in dem wir je übernachtet haben. Fleckige Teppiche. Haare Zeitungsausschnitten im Waschbecken. Überall war Dreck.
Das Personal ist großartig. Ich finde den Kundenservice. Miss Yolanda immer machen mir das Gefühl gegeben, willkommen zu sein.
Schönes, sauberes Zimmer Tür nicht richtig schließen
Ate at Shula's restaurant, which was very good. Just high priced. Location is very convenient. Staff at hotel and restaurant very friendly and helpful. You could hear everything that went on in the hall. Rooms are noisy.The smoke alarm in the room across went off and they couldn't turn it off for awhile. Didn't know there was $15 charge for parking.
We were in town for the weekend for a wedding. I thought the hotel was very nice. Clean. Modern. The staff was friendly. Overall I enjoyed the hotel and would recommend to a friend. Level 8 bar was very nice too. The balcony was spacious and had a nice view to sit, relax, and enjoy a drink.
Great location Room was humid. The sheets and bed felt damp and the carpet did not feel clean.