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Convenient, clean and a stellar stafff.
good location A/C unit made loud noise all night. I think it came over on the Queen Mary a long time ago.
All the employees were amazing. in nutrition, in housekeeping, and at the front desk were exceptional. No spa and No hot tub, although they did have a heated pool.
The rooms seemed new and well maintained. Everything seemed very well designed. The pet fee doubled the cost of the room. We were put in a room next to a raucous dance party. The food at the restaurant was abysmal. How do you screw up a quesadilla? The staff barely spoke English and seemed incompetent when I asked for anything.
The breakfast was disappointing each day. The 'eggs' were cold and dried out versions of powdered yellow chunks. The fruit was old and weathered... For an upscale facility, offering a hot breakfast, it should not be that hard to put out a decent meal..
This guest did not leave comments about this hotel.
Welcoming gift was a nice touch!!! No free coffee.
Good, clean room with plenty of space; very conveniently located Breakfast did not have a lot of variety so not really a selling point
Great location , close to airport and near food & shopping. Staff extremely nice! Slight musty mildew smell to room.
Large rooms, very quiet hotel
indoor heated pool. one drawer still has previous customer dirty clothes.
It was extremely loud, we were placed in a room with no cable and when asked to correct the situation they said "ohhh I forgot we weren't suppose to book anyone in this room." The room wasn't very well cleaned and do to construction at the hotel it was difficult to park and too loud to rest. Would not stay there again.
Clean new remodeled room good for 1 night pass through stay Bathroom could be cleaner
All outside rooms. Old hotel needs updating. Too expensive for what was there
Pleasantly surprised! Found this deal online. Very close to restaurants (you can walk). We had a king bed (comfy) microwave, and fridge. I will definitely come back! Could update the bathroom.
Nothing we left and stayed at another hotel. The place seemed a bit seedy the room was appeared dirty and furniture was in need of repair. The light fixtures did not work my husband and I decided to leave and sleepy elsewhere. The bed looked broken and unclean.
I hadn't had that good night's sleep in a long time. I have arthritis. In the morning I wasn't stiff or sore and felt well rested. Location was confusing. A lot going on at the same place.
Not too far from the beach Hotel needs an update
Good location Cockroaches in bathroom
The location was convenient. The room was dirty and I was bitten by bugs during the night, hotel management offered no apology or compensation.
The towels were clean. The roaches that met us inside the door, the dirty unchanged sheets, the dirty bathtub, the filthy, crusted baseboard. I took pictures of the filthy bathroom and am sending them to the corporate office to ask if anyone there would spend the night in this room.
the television did not work
Staff very nice and accomadating . Beds very soft and comfortable, all your needs while a short stay. I would stay again and recommend if anyone is visiting Fort Myers.Loved the home style patio with rocking chairs made it feel more homier. Breakfast is average but standard for most free breakfast at hotels.need more fruit and meat?