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Cleanliness was awsome. The room was comfortable. Bed was not a rock. The hotel was in a quiet location. They also take pets. In a pet room with an additional fee of 25 per night. They have sat tv. It stormed all day saturday and the tv was out the whole time. The staff is not helpful with rude guests. They alowed a large group to monopolize breakfast for over an hour. No one else could get in.
Great place to stay especially for that price. The staff are very friendly and helpful. Kids loved their pool and Jacuzzi.
I thought the hotel ranked atleast a 3.5 compared to the 2 star rating it had. It was perfect for what I needed. It was clean enough and everything was above average for the location in the middle of town. Close to shopping and quick restaurants. There was a lacrosse team staying there and kept us up late to the point I notified the front desk. They handled it immediately. It was more the coaches problems than the hotel's but the front desk was accommodating.
Location Roach in restroom, bath tub did not feel secure, bathroom mirror had rust spots in it, and renovations were taking place above my head while I was sleeping for about 45 minutes.
Location Yes, the room they give us. It was a handicapped room with no bathroom counter and no closets to put clothes. Also the TV was so small didmt even watch him it. Other rooms I saw had big tvs and closets in the room. Very disappointed
This property is tucked into a business park area. It worked for me, because it was close to my friend's hockey arena and house. Really good room and nice staff. I enjoyed the breakfast! More channels on cable/dish would be nice.
nothing They were doing some upgrades but the exterior of the hotel was way to dirty. The room was ok but the coach in the could have easily been on the side of the road. This should be no better the 1.5 maybe 2 stars
They had a make-your-own waffle bar for the continental breakfast which was better than most. The pool was open rather late which was nice. My room was clean but in poor condition. Door did not always latch without careful attention. Broken sink handle. Curtain did not close properly, made sleeping past sunrise difficult. Also, think there might have been bedbugs though can't be sure.
This guest did not leave comments about this hotel.
staff was very pleasant helped a lot. room was clean. nothing
This guest did not leave comments about this hotel.
Pool area was great. The cleanliness was below par. We found a dirty fork in our room that did not belong to us, and the bed was not made during our stay.
It was not right on the beach, but within easy walking distance. It was very near the pier. The hotel was old, small, and nothing fancy. It was in a very congested area, which I don't find relaxing when I go to the beach.
Monique ran the front desk like an orchestra conductor. Breakfast room was well stocked and neat as a pin. Cleaning staff did a great job too. Traffic noise on busy street made it hard to get to sleep.
ALL the staff seemed to enjoy their jobs enough to be friendly and accommodating. Pool private, big enough to do laps. Breakfast awesome! Linens comfortable. Price good value, a 10 minute walk to the beach Plenty of parking in lot. poor internet with personal laptop, and even business center computer. Only my husband was able to connect to the room wify.
Desk staff allowed us to check in early after making the reservation just moments before online. We had just gotten off a cruise and we were exhausted. Breakfast was really good for being free. Rooms are nice. Laminate floors and renovated bathrooms. The inside was totally different from what you saw on the outside which was cool. Apparently there's only one elevator in the entire building (not even a service elevator). This didn't seem like an issue at first until all of the maids were using it alllllll day which caused us to wait longer just to get downstairs. That was the only irritating part of the stay.
It had a good location by I-95 The shower did not work in the first room and it smelt like smoke. We room moved but then in the new room the thick comforter had a large stain on the inside. It was tossed on the floor. There was also a large amount of long white hair in the corner of the carpet. There is also no pool at the property which was our mistake because we assumed it did. The lady at the desk was very nice though.
People were nice. The under construction aspects. The clock radio awoke us at 1 am and could not be shut off -- not fun!
Check in was quick and easy. We just needed a place to sleep due to a long drive, and the bed was excellent. Large room considering what I paid. The chicken chip cookies were very welcome too.
The hotel has really become special ever since it was taken over by Wyndham. They did an amazing job cleaning the property up and making a top notch hotel. The staff is fantastic and the rooms are comfortable offering amazing views of the ocean. A perfect place for anyone looking for a place to escape the winter up north without having to go to Miami or Fort Lauderdale. Not a big complaint but the pool could be a little bigger. When you have some kids in there it can feel a little small.
I booked 3 nights here with my girlfriend. This hotel seemed like the best deal in the area as far as wanting an ocean view and a balcony. The fridge in the room was a great plus, we were able to buy drinks and snacks to keep in the room. The beds were comfortable, although extremely warm, just turn the thermostat way down before going to bed. The restaurants in the hotel were very good for breakfast and lunch. The night desk person was very rude. We got back to the hotel one night around 11:30pm and wanted to know if room service was still available or if any of the restaurants were still serving. We waited at the desk for a few minutes before finally calling the hotel from one of our cell phones. The night desk person came out of the back to answer the phone, which was us standing there waiting on her. She rudely told us that she had too much work to do and could not stay at the desk. I would understand going to the back room around 3-5am, but this was 11:30 at night, people were still coming and going, bars and restaurants in the area were still open. I suggest this hotel give this person work they can do while at the desk.
You can't get any closer to the beach than this and there are restaurants within walking distance making it perfect. The only small downside is that the underside of the duvet covers are a bit slippery so they kept falling off the bed throughout the night.