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Check in was quick and easy. We just needed a place to sleep due to a long drive, and the bed was excellent. Large room considering what I paid. The chicken chip cookies were very welcome too.
We made the mistake of booking thru Kayak. That will never happen again. We through we were booking a sweet. When we checked in all that was in the room was a king bed, a very small closet, some kind off stand , TV that sat on the stand, desk and chair. There was no sofa nor was there a dresser to put our clothes in. I have stayed in Double Tree before and Deerfield version of a sweet is different from the others. After multiple phone calls with the front desk and with Kayak which I got no satisfaction. Finally I spoke with someone in guess services that was able to move me to another room. Initially I was told that all the rooms were booked up by the front desk. I which I could remember the lady from guess services name. Before I spoke with her I was very upset. To her I say thank you.
Attention room everything I did not like the housekeeping knock my door next morning around 8:30 I was sleeping and also she open it. Checkout is at 11 so I think that was bad to me I did complaint to the receptionist.. but is a nice beautiful hotel to stay.
Everything was good to excellent but not having wifi in the room, and no resolution, changed my opinion on on everything. No wifi in room. Moved to diff. room when reported as necessary for work. There, too, wifi did not stay connected. . This was also reported but no efforts or offer of a room where it worked. Apparently, they are aware that: 'Rooms near elevators don't ge