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Great Staff/ Customer Service. Location was perfect! HUGE BEACH! Great value for the money. Will be back soon! Victoria at the Front Desk was very helpful in giving us advice on things to do/places to visit, she made our trip!
The location and the staff were great. You pay for being right on the beach but the rooms and resort are very run down. I would not stay there again for the money I paid but if they updated I would come back.
Very friendly staff. Outside area is great. Great for families and access to beach. 2 big pools. Rooms are very small
Clean and quite place, organized with positive attitude caring stuff. Close to everything, beachfront Delicious food in restaurant Beach with white sand and warm, clean water Two clean nice size pool I was looking for place like this I liked everything
The location! Right on the beach with 2 nice pools and a tiki bar. Nice staff. 10-15 min walk to St. Armand's circle. You can rent bikes or take the shuttle as well. The rooms need updating. But they were clean.
Location was great, staff was great across the board. My room was 50 steps from the included beach chairs and umbrella set up by a attentive staff every morning. If your looking for a relaxing low stress beach vacation with the emphasis on your feet in the sand this is the place. I don't think the price can be beat. Ohh and the complimentary bikes that will get you to st Armand's in min was a huge bonus when it came to shopping and dinning! I don't think you can beat the value in this resort at a low price point! Wish there was a high top table on the lani to open up the beautiful ocean view for morning coffee!
The staff was very accomadating. Could not have asked for a more friendly, pleasant stay. The ocean view was great, parking was easy, proximity to St Armands Circle was convienent. Would definately stay again. The building on the outside was a little run down, but as we were visiting there, repairs were being done.
Liked it all Breakfast was a bit expensive for buffet style.
Cheaper than some other locations On the beach Staff was friendly and kind The property is getting older. Needs updating
Location Lets people smoke in the hallways and hits you with a daily resort fee above the advertised daily rate.
Location was awesome, the staff was great, the pools, shuffleboard, chess, free bikes, beach toys and towels, umbrellas and beach chairs were great. The staff handled a situation with our neighbors smoking and being loud at 1am very well. Any sound travels directly through the walls as if they were cardboard, or you were camping in a tent outside.... be prepared for this is if you need to get sleep on your vacation!
The locatiom The room smelled moldy. Lacking counter space in the bathroom. Sink and tub looked dirty...seems permanently worn and stained. Horrible. They even painted the chrome tub drain with white paint rather than replacing it. Really bad. Will not return unless they remodel. For the price we paid, it was a complete joke. The staff was great but cannot make up for the bad rooms. Note that this was the second room they put us in. The first had a leak and the floors were wet!
The service and the amenities were great.
The pool and beach facility at Lido is perfect
Staff is excellent. Very nice hotel.
I liked the amenities and the location of the Resort. The beds sucked.. I stay in 4 and 5 star hotels only and for a Ritz the beds sucked, the sheets were not soft... and I always forget that the rate is inexpensive because they charge you mandatory resort fees per night at check out. Needless to say valet is $24 per day. I feel like I am flying on commercial airlines with the nickel and dimming. Just increase the price and make it all inclusive.
The staff was very cordial and helpful. The room was quiet and very clean. Lots of activities. Hard to differentiate between those "free" amenities and those for which you are charged. Also not enough complimentary newspapers in the early morning.
Rooms were functional. Staff was well trained. An additional Resort FEE when checking in. It's NOT really a resort. And if it was , I would like to know about additional fee's in advance.
Great location for anything you wanted to do. Relax, Swim, Kaysk, paddle board, fish, go to the beach. All inclusive to do the above activities. Great pool bar. Friendly and helpful staff starting from your arrival at the front door until you leave. Close proximity to great restraunts, night life and cultural events. I liked everything. Nothing negative about this Hotel
Clean, comfortable rooms, pool area nice I think Breakfast should be included for the price. Music at the bar area would be nice...
Water backed up in the sink in our room. They were quick to repair but the smell remained in the room and was awful.
I liked the proximity to the beach . Our room was filthy. It looked like the only thing that was changed between guests was the bedding... And I'm not even sure about that .
The room was old but clean,the bed was very comfortable, The fan in are bathroom did not work,and i thought the chair in the room was very used and not clean.
The hotel being on the beach, cleanliness, nice atmosphere, pleasant personel.
Hotel seems very popular for weddings and ceremonies on the fantastic beach fronting the hotel. On checking in we were fortunate they had an option available to upgrade to an ocean view room with balcony and kitchen and this room was well worth the reasonable cost of upgrade and made the stay more memorable. The pool bar is great but just wish ot could stay open later than 8pm. The pool bar is great but just wish ot could stay open later than 8pm. Not sure if this closing time is all year round but believe it is a Sarasota State requirement?
The location and beach are great. The poolside tiki hut is a place I could stay all day, and the pina coladas were great. The rooms are old. Mold in the shower and baseboards are falling apart. Our group had 4 rooms at the resort and all of them were the same (and yes, all had mold on the shower curtain). When paying $200+ per night, you should get a lot more.
really great place a little to expensive
the beach and the shoppes room was old and out dated tiles broken carpet ripped room was just run down.
Great location, that's about all they have though Paid rate of nearly $350 for a Friday night, tried to check in at 6 room wasn't ready, had to go back and check in again at 7:30. Horrible room next to parking lot and noisy early morning housekeeping carts. Next morning housekeeping was knocking at 10 a.m. to vacate and clean the room. Buyer beware as they say. Won't be back.
To my surprise we were upgraded to the newly renovated rooms in the south tower. We were given a two bedroom suite with kitchenet and double balcony with amazing views. Even though it rained and was overcasted most of the time we still had a fantastic stay, for the simple reason that the accommodations were so great.
Very large room with kitchenette was perfect beach holiday set up. Had breakfast in my room each day helped to save on costs and made sure I was on the beach by 9am each day enjoying the sunshine and the sounds of the crashing waves. Beautiful walks along the beach lead to a nature reserve area and bird life was terrific. Also a fabulous shopping and restaurant area is a short walk away making sure you can enjoy a drink or two without having to worry about driving.
Convenient location. Great view. They have one of the most friendly, outgoing, accommodating and polite staff I have ever come across. Very nice pool & hot tub facilities - separate areas for family and adults - a nice feature. Quality lounge chairs & towels at both the beach and pool. Only ate one breakfast at the resort but the food and service were both excellent. I would certainly return. Set your GPS the first time coming here - when approaching from the north there is a palm tree partially blocking their sign so you could easily drive past the entrance before you realize where you are. After that, it's no problem. Also, use Washington St, etc. to bypass St. Armands Circle as you will avoid slow traffic around the circle. This will bring you right to their entrance.
The location: right at the beach, and closeby to the St Armands Circle shopping and dining area. The willingness and friendlyness of the staff to help out, offer additional services.
I loved the location, cleanliness, friendliness, and breakfast. Liked everything.
It was nice and quiet...a. Fun. Tiki bar. And a great pool...the desk should remind people of both....the bartender needs more business. Great breakfast. !!
We enjoyed the clean rooms along with the pool and pool bar. The rates were excellent and the location was decent. I would stay here again in a heartbeat. The breakfast was actually pretty good for a hotel.
The pool area was really nice. Didn't like that after the first night the room wasn't cleaned.
Although housekeeping entered our room every day but one day during our stay, our room was not vacuumed each time. We had spilled a couple of popcorn kernels and they were left on the floor for a couple of days. Kind of disappointed with that.
Location, cleanliness Breakfast
Clean rooms, friendly staff, POOL HAPPY HOUR, breakfast super yummy, no noise. Excellent!!! They gave us a room that wasn't ready but the staff made the changes in less than two minutes. So it's not really a complain.
Breakfast is great Staffs are really good for this kind of small hotel Bathroom is nasty and tiny. Bathtub curtains are really dirty. Very bad crowd. Half of the crowd looks like they are on drugs or something. It's a bad decision that I booked this hotel based on reviews. It's located near a busy road so you might hear road noise as well. Luckily, they gave me room far from road (again friendly staff)