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Das Hotel war tip top, aber leider konnten sie meine Reservierung nicht finden, obwohl das Hotel bereits bezahlt war. War ziemlich ärgerlich !!!!
Unser Zimmer mit Poolblick war Klasse außerdem ist es eines der wenigen Hotels die wir in Florida kennen die Raucherzimmer bieten. Das Hotel ist ein ´super Erlebnis.
Aussicht vom Balkon Schon etwas in die Jahre gekommenes Hotel
Lage des Hotels Der penetrante Geruch nach Desinfektionsmittel in der Empfangshalle und auch in den Zimmern (ich hatte 2 gebucht) verleidet den Aufenthalt.
Lage am Strand, Frühstück Abgewohnt, verschlissen
alles etwas schmuddelig (Badewanne abgeplättert, überall Staub, Vitrinen mit Auslagen in der Lobby total verstaubt, Poolbar sehr unappetitlich, Zimmer wurden nur oberflächlich gereinigt, Teppichboden im Zimmer wurde nur einmal während des ganzen Aufenthalts gesaugt.
Zimmer war sauber! Instant Frühstück im Fensterlosen Keller, einige Tische waren lediglich Spannplatten. Strandliegen waren nicht inkludiert, inklusive Abzocke - die wollten zweimal kassieren. ???
Die schöne Lage direkt am Strand. Das Frühstücks-Angebot war etwas "spärlich".
Nicht 200 für eine Nacht wert
Location of the hotel is great, beautiful pool and patio, Great staff overall. The hotel is under heavy construction switching from Westin to Hilton So if you like the sound of pile drivers at 6h00am every morning.... Nothing was told or specified when we made our reservation that the hotel was a construction site!!! Not professional at all!
They aré remodeling all the hotel, so all services and features are not available
Worst cell and internet reception
Love the pool and the view of the beach! Everything was clean! Couldn't take food outside to the pool or a cooler. Security guards were annoying on that.
Pretty location and the facilities are nice. The room was clean and comfortable. The staff and operations were a hot mess. Ownership has changed and it was as if every employee there was on their last day of work. The checkin was a mess, the billing was wrong three times, the beach was nearly impossible to get help with chairs etc. the place is on a steady decline. Find somewhere else to stay for that kind of money unless they get their act together. We recommend the Palms in Miami beach! Same price but 1000% better on customer service and style.
The location and beach access. Hotel was beautiful and comfortable. Construction didn't take away from beauty of hotel. The resort fees. Just include in price up front.
Excellent location, very nice pools and grounds, nice bathroom and comfortable beds, good TV selection, wonderful beach. Part of the hotel is under renovation and we could not go outside to our balcony. They were all locked and dirty from the reconstruction. We have stayed here about 5 yrs ago and everything was perfect. Everything is still very well kept ,but the hotel is starting to show signs of wear. So, the renovation is on time. Finish date is Fall 2016. I can't wait to see it. We will be back. Hotel very crowded and busy this holiday weekend.
Pool area is fantastic, beachfront hotel and staff were accomodating and most of them freindly. very expensive to buy anything at the hotel. Room was not perfect but the beach view was memorable!! Worth the extra $$. There was no free wifi even with the pricy room! not acceptable these days.
Excellent pool bar service! Rivals sports bar service on both visits was BRUTAL! Stay at the other bars on property or go somewhere else. You will be glad you did.
THE beach, the room, the lobby I was charged for everything! Even charged for receiving a delivery package. At the end, it ended up being a very expensive hotel.
Nice people and when things weren't right they made it right.
Super comfortable beds The airport shuttle experience. I was told it would be 15-20 minutes, I waited about an hour before just taking an Uber from the airport to the hotel. And when taking the shuttle back to the airport, the driver was unfriendly.
Clean, quiet, free shuttle, extra helpful staff!!!