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Lage Dies ist kein Disney Hotel. Aber sie berechneten zusätzlich um mit Disney Figuren zu essen. Dies war $10 mehr für das Frühstück. Das Personal war unhöflich, als wir danach fragten. Wir baten um die Manager in Verbindung mit uns aber nie gemacht hat.
Die Lage war fantastisch, kurzer Fußweg zu Downtown Disney und zu den Disney Park Bussen. Viele Möglichkeiten zum Essen. Das Zimmer war großartig für uns - ein junges Paar auf einem Disney Kurzurlaub. Resort Gebühren + Parkgebühr? Das fühlte sich etwas nach Abzocke an.
Die Nähe zum WDW
Die gute Lage! Die Alarmalage am frührn Morgen!
Location is great. Just a few steps away from Disney Springs. The hotel says it is part of the Disney Resorts but it is not. None of the benefits of the Disney resorts are available at this hotel. No extended hours at the theme parks. Self parking charge: 20 per day! Food price. Cleanliness very poor.
The location is fantastic. It's within walking distance to Disney Springs, and has a trail directly to an overhead crosswalk that leads you straight to the Bibbity Boppity Boutique. The hotel has restaurants and a super convenient 24 hr market. The pool was nicely maintained, and the rooms were clean, comfortable and spacious. Paying to park is a drag, especially considering it was $17 to self-park, and the lot is pretty far from the majority of the rooms.
Great location; really comfortable beds; clean; friendly service; top amenities Just outside of the Disney bubble. We were there for vacation but most seemed to be there for conferences. Rooms a bit dated.
Construction has caused this resort to fail on multiple levels. Wait until it is all done before staying here.
Nice location, most convenient for Disney Springs area; perhaps the only true advantage over other hotels in the area. Average to below for facility, quite dated in the room. about 25% greater than other facilities in the area and parking/cost was an issue... the gate/payment machine was difficult and could not produce a receipt.
Good Disney area vacation location. Good amenities on site. Holiday surcharge and uppricing. Diamond/gold breakfast was very good except for powdered eggs.
Staff was very nice and the location was awesome for the price! Would definitely stay there again!
Room was good, Bed was comfortable and relaxing for me, though my wife complained about it. Bathroom had two sinks, which was nice. Reception, Concierge, Restaurant, all were professionally managed and was impeccable. The TV was dated. Rather low def. Only showed cable and the remote was hard to operate. It was not interactive so I could not see the hotel charges on the screen.
Location was perfect. Right next to Disney springs. We walked there every night! Shuttle bus takes you directly to parks no need to deal with the hassle of parking. Hidden resort fee. Unexplained charges. Staff did not do a great job explaining the services and there costs. Have to pay to park your car.
Truly exceptional service whether in the restaurants, bars, convention space, 24 hour convenience store, guest services, or just walking around. The staff are super friendly and they proactively offer assistance. The Italian restaurant has super amazing meatballs - best in a very long time. My room was a good size and clean. Quality toiletries and other amenities. Tip: Ask for a room with a decent view because mine really sucked!
Both parking fees and resort fees were high in combination for benefits. The fact that a family member visiting for more than 30 min had to pay $18.11 to park was steep.
The staff was very friendly. They have a 24 hour shout with a nice selection of food, bakery items, coffee, and snacks for the inbetween hours. They have a shuttle to the Disney resorts available to guest which makes it very convenient if you're not on a schedule. The room felt dirty, especially the bathroom. Outdated but trying to be new and improved.
The room was fantastic. Updated and positively posh. The 12th floor view was incredible with fireworks shows from two Disney parks. The in-room Starbucks was a nice touch. I found a new favorite Disney hotel. Thanks!
Location Required 2 night minimum
The boat ride from the hotel to Epcot, boardwalk, and Hollywood Studio's. Our reservations were for the Swan hotel but when we arrived we were told we were at the Dolphin hotel. We asked why we were there our reservations were for the Dolphin hotel. We were advised we must have read the confirmation wrong. The woman at the Dolphin hotel asked if we had the confirmation. I pulled it up on my phone and she confirmed it showed the Swan. She asked if she could make a phone call. She made the phone call in front of us and advised the person on the other end what I had and what their system showed. She was told we were supposed to be at the Swan and they corrected it in their system. The lady apologized and said that she could check us in but we would have to get our key's from the Swan because their systems were different. When we came back the bellhop that was going to assist us with our bags said very sarcastically, "ladies you are at the wrong hotel. I will tell you very slowly how to get there." We told him that we went to the Dolphin and they found that we were supposed to be at the Swan. He told us he would assist us with our bags once we got our keys. When we turned around he ducked into the back and a different bellhop advised us that he went on break so he would assist us. The room we were in smelt like mildew and we were advised that there were no other rooms available.
Staff was very helpful and friendly. We received a free upgrade to a suite, which was elegant and huge! We loved the swan! Nothing!
Staff was very friendly and helpful Very pricey for simple things like morning coffees or breakfast for kids.
Closet is too small. With the ironing board in the closet you can't fit anything in there. I understood this room #444, was newly constructed....has anyone tried hanging a suit in this closet? very poor planning. Secondly air conditioning was malfunctioning when I was there. I doubt I'll stay at the Swan again. p.s. Note I didn't mention the bomb scare...that could happen anywhere. The closet is ridiculous.
Upon check in we got a free upgrade to a suite no extra charge.
Hotel was comfortable and clean Our room was next to the elevator so we didnt sleep well from the noise of the motor constantly.
Location to Epcot is a huge benefit. Great staff. Remodeled bathrooms are great. Older facility is noticed.
Beautiful hotel! The character dining at Garden Grove restaurant was awesome, have your kids bring their autograph books with them. Staff was friendly and very accommodating to families/kids. We ate dinner at Il Mulino restaurant and despite being more upscale Italian, the waiter was very engaging with our kids and was happy to make them chocolate milk with dinner! The grotto pool was beautiful, large, and poolside food/beverage service was on the ball. Nothing really not to like, just some advice: Prices are expensive but hold value. This isn't a Super 8 but then again they treat you way better than a Super 8. Just remember EVERYTHING at Disney World is expensive. Also this: this hotel is on Disney property but is NOT a Disney hotel. You still get the same perks like early park entry and free shuttles to the parks, but what you don't get is free shuttle from/to the airport on the Disney Magical Express. A Disney rep will tell you to use Mears transportation saying it's cheaper than a taxi but don't. Our taxi, with tip, was cheaper than Mears' fare plus we didn't have to wait the half hour for the Mears shuttle. We were in a taxi in about 5 minutes at the airport.