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Das Personal war sehr nett, trotz meines späten Check-Ins um 23:30 Uhr. Es gibt auch kostenlose Wasserflaschen im Zimmer! Das Zimmer war elegant mit IKEA Sachen eingerichtet, aber ich hab mich wohl gefühlt. Uns hat es sehr gut gefallen. Wir würden auf jeden Fall wieder dort übernachten.
I travel for business and have stayed in many, many hotels over the last few years. I've never written a review for a hotel until today. I was very impressed by the warmth and hospitality of the Four Points San Rafael. The staff was happy to be there and happy to help me in whatever way I needed. Whether it was extending my checkout time significantly or getting me 4 bottles of extra water or faxing my papers out for me, it was done with a smile. The service here made all the difference to my experience. The room was also very clean and well kept. Thanks Four Points!
Everything was good. It is nice to be able to count on this hotel to give good service every visit. Nothing
It was clean. They did not honor the pricing booked through Kayak. They charged me over double the agreed upon rate. They have a policy to not honor pricing if you don't book within their time window.
I didn't like the adjacent doors that are now added to the rooms. Made me very uncomfortable during the night. There are latched on them, so I wasn't really sure if the door was locked.
The staff were very friendly and accommodating. The facility is very well maintained and clean. The room was really nice and bed was comfortable. Fitness center was spacious and high tech - cold bottled water was a bonus.
Nice staff Older hotel, overall I don't think I will ever go back
Comfortable room with very friendly staff. We enjoy the stays very much. My room is a bargain with almost 50% price of the regular room. Very good value but the room faces I-101 with highway noise. You may want to check with the hotel for better rooms.