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In short, the hotel presents itself as an upper scale water front stay, but is in fact worn down and dirty. The rooms and buildings are showing their age, and have TERRIBLE up keep. Wost of all is the completely dishonest and apathetic staff. The front desk manager tried to at first give me a completely different room than what I had reserved and pre-paid for, then tried to give me a sub standard room. When told that I wanted the room I paid for, I was told that despite being 30 minutes past check in time, my room wasnt ready. I came back later in the evening and got a room of the type I had reserved. It was in poor repair, with exposed wires and loose electrical outlet covers, dirty bathroom, and stank of cigarette smoke despite being a non-smoking room. The next morning there was NO WATER. When I called to ask what was going on, I was essentially told 'tough luck'. I will spare you the saga of trying to deal with management and corporate. AVOID AVOID AVOID!!!
As I sit in my run down room with no hot water for the second day in a row, I feel the need to warn any potential guests of this facility to not be swayed by the great views of the marina. That's really the only redeeming factor for this poor excuse for a Hilton property. The furniture in the rooms is shabby , dirty and in need of replacement. I do not have a desk chair, but a chair from the banquet facility. No hot water for two days and a staff that could give a flip. I stayed T this hotel last month and I had no airconditioning. I will not be coming back.
We spent 4 nights at the Doubletree before going on a Panama Cruise and we enjoyed our stay very much. The hotel is located in a quiet area but close walking to restaurants, etc. The surroundings are lovely and also it's very convenient to the docks for people going on a cruise. Another bonus is that the hotel supplies transporation to the docks when you ready to board the ship. All in all staying at the Doubletree was a very pleasant experience and my husband and I would highly recommend it.
I actually stayed at the wrong place. Our cruise was leaving from Long beach instead of San Pedro, Ca. The hotel provided transportation to Long Beach. which is not their standard procedure. We enjoyed our stay at a very lovely place.
If you have a boat, this is the perfect place to stay. People are nice. Service was great. Location is a bit out of the way to cruise around LA, but great if you are just staying around Long Beach.
The rooms were nice. The food in the restuarant was very good. The view of the marina was lovely. The staff was courtesy and helpful. The only downside is that the pool, although heated, was outside and it was not quite warm enough to utilize. The fitness facility was stocked with good equipment. I would recommend staying here.
We had a very nice 1 night stay at the Double Tree in San Pedro, CA. We ate in the resturant and the food was quite tasty. It was spacious, very clean and comfortable. The front desk people were very helpful and got the room ready for us before the designated check in time, as we arrived early. I loved their cookies! 4 thumbs up out of 5!!!
We took the Super Shuttle from LAX. First stop was another hotel. We were in awe of the people getting out at this stop because the hotel was so 'rich' looking. The first stop seemed so 'tight' because the hotel was embedded in the city. We didn't know what to expect at Doubletree. Next stop was the Doubletree San Pedro. Oh my gosh, we felt so lucky! Everything was perfect. The room was clean and well appointed. The balcony was roomy and refreshing. The weather was fabulous. The hotel shuttle took up to a restaurant nearby and picked us up. The morning of our cruise, we have a wonderful buffet breakfast. I would recommend this place just because of the beautiful views. Looking out at the marina was breathtaking plus we saw our cruise ship arrive the next morning! Just try to get a room with a balcony.
WE STAYED THERE THE EVENING BEFORE A CRUISE AND LOVED IT...IT WAS BEAUTIFUL...SERVICE WAS GREAT AND WE LEFT OUR CAR THERE UNTIL WE ARRIVED AND WERE PICKED UP BY THE HOTEL VAN. IT REALLY WAS A NICE START TO A GREAT VACATION.
Hotel was nice with a good restaurant. Fun place to walk around with a park close by. Great shuttle to cruise line.
Room not ready an arrival. Room not cleaned the next day until after several phone calls. Noisy party on balcony next door not quieted until after phone call. Abt 130 AM.
This hotel does not transport to Carnival Cruise lines terminal in Long Beach. I was misinformed when I called Doubletree San Pedro and asked about shuttle transportation. I was told that they provided it as a complementary service but failed to tell me that this did not include Carnival Cruise Lines (which I was sailing on!) I found the service efficient but not friendly. The dining room staff was very friendly and quick to resolve a problem I had with their white rice (which was terrible!). They resolved this matter quickly. The room was comfortable but the TV needed replacing as it had a terrible picture. It's a clean and safe location but not a 5 star hotel.
Der Charme dieses alten und geschichtsträchtigen Schiffes ist einfach unvergleichlich. Man fühlt sich in die Zeit der großen Oceanliner zurückversetzt. Die Kabinen sind entweder noch original erhalten oder sehr detailgenau im Stil der 30er/40er-Jahre eingerichtet. Dabei muss man jedoch auf keinen Komfort verzichten: große bequeme Betten, nach normalem Standard eingerichtete Badezimmer, und die Zimmer waren größer als erwartet. Auf dem Schiff gibt es mehrere Restaurants, unter denen jeder das Passende findet (von gehoben bis to-go). Die Lage des Schiffes im Hafen von Long Beach macht es für einen Städteurlaub in Los Angeles eher ungeeignet. Die Fahrt nach Hollywood z.B. dauert etwa 40 Minuten. Für einen Badeurlaub in Long Beach (nach unserer großen Rundreise durch Kalifornien) war es jedoch eine sehr gute Entscheidung, zumal es kostenlose Shuttlebusse gibt, die den Hafen mit der Innenstadt verbinden.
Atmosphäre, Geschichte Die Wand in der Dusche blätterte ab. Es sieht so aus, als ob sie die Zimmer nicht instand halten.
Flair Aufzüge kaputt, rolltreppen ebenso, personal tw neu undo kannten sic nicht aus
Das Hotel ist ein altes Kreuzschiff - sehr originell und spannend
Tolles Ambiente; gutes Frühstücksbuffet; schöne Außenkabinen (hatten ein Deluxe Zimmer); sehr großes und gemütliches Bett; sehr hilfsbereite Mitarbeiter an der Rezeption; Zimmer grundsätzlich sauber; tolle Bar-Live-Musik; Wir konnten schon früher einchecken; Obwohl wir Hotelgäste waren, musste man für das Parken extra zahlen (15 Dollar); der Außenbereich der Bar ist nicht sehr gepflegt; Audioguides für die Schiffsbesichtigung waren extra zu bezahlen (5 Dollar), obwohl man Hotelgast war; bei der Buchung ist zu beachten, dass Gebühren und Taxen beim Auschecken dem Gesamtpreis hinzugerechnet werden; übertriebene Air-Condition;
Das Personal war sehr freundlich Die Hotel-Lobby ist noch im Bau, es war laut und hat gestunken. Ich wünschte, ich hätte das vor der Buchung gewusst. Ich hätte ansonsten woanders übernachtet.
Super Lage am Queen Mary und Restaurants. Probleme mit der WLAN-Verbindung.
Die Aussicht vom Zimmer war toll und das Personal war super!
$26 Parkplätze für Hotelgäste. Der Rezeptionist sagte nur "Ja, das ist Long Beach"