The hotel had easy to access parking and was clean. The breakfast area was well stocked and the staff was very pleasant. Discovered at 6 am the shower knob was not functioning properly. Called front desk, the clerk was familiar with the issue as she had to visit the room a week prior to show the guests what needed to be done to get it to work. She came to the room and was able to show me how to get it to work, she was surprised it had not been repaired yet.. My wife took a shower then tried to use the blow dryer , the outlet did not work and the reset button for the GFI outlet was missing. Disappointing.
Good location Dirty bathroom - writing on the door, moldy tub
It was very comfortable clean and I especially loved the breakfast Check in at 4 had to wait an hour after I arrived
Room was ready upon 1am check in. Play pen for infant son was already in room. Staff was over the top fantastic.
Beds were fine. Instant oatmeal and a breakfast bar is pretty minimal for the "complimentary breakfast " description. Smokey smell on our floor.
Hotel staff were very helpful and prompt, especially the gentleman at night very helpful. The hotel, room and even the elevator smelled of cigarette smoke and even weed. It was so bad I woke throughout the night coughing, my boyfriend even complained it was hard to sleep. I didn't think to even look to see if it was a smoking hotel I only know to look at specific room types. This listing said nothing of the sort. I will not be staying there ever again.
Facilities is fairly new and well kept. Staff was nice. Entire 3rd floor smelled due to a number of smoking allowed rooms. They don't provide shampoo in the bathrooms. They have soap, and the kitchen has dish washing detergent, but they don't carry shampoo. Had to walk to the nearest convenience/liquor store to buy shampoo at midnight to get by. Strange.
facilities were new and clean. Nice architecture. room air conditioner was incredibly noisy, turning on and off all night long rude my wife and I had trouble sleeping because of it. Also the bathroom did not have an exhaust fan to keep the mirror fog free. Finally, the room rate did not include breakfast, almost all other comparable facilities
Although I reserved a non-smoking room, someone had clearly smoked in the room. The front desk staff only offered to have someone come an spray the odor away. It still reeked. The carpet felt very dirty and there was a hockey team staying in the hotel so it was very loud with hockey team and PARENTS AT 2AM!!
both elevators were out of order...had to walk to 4th floor
Good location by the mall. That bed was so hard!
For my visit I wanted to stay near Napa in a hotel that was clean and comfortable at a decent price. America's Best Value Inn in Fairfield nailed it. By eliminating uneccessary extras such as a hair dryer, a billion different bottles of bath supplies, or continental breakfast and focusing on clean facilities, comfortable beds, and a well-trained staff, they made me one happy customer.
the size of your pillows the hardness of your breds
The first room that they gave us smelled like a sewer after the toilet was flushed. We changed rooms immediately. The next day they did not clean our room. We left our room in the early part of the day and when we returned late that night the room was in the same condition that we left it....I would not recommend this hotel nor would I stay there again.
Inexpensive, close to highway and eating places Neighborhood not great--industrial complex across the street, did not feel safe at night.