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This is a beautiful property, with very accommodating employees and easy access to the beach and downtown. We plan to return someday! Have no complaints!
Proximity to downtown restaraunt a and shopping, golf and ocean. Rooms a little small
Charming historic hotel with fantastic service and location. We traveled with an infant and had a very enjoyable stay.
We were a little skeptical, but were pleasantly surprised! The staff was great, the room was very nice, the fire pit was fun and the breakfast was above average. Nice extra buffet touches like quiche and croissant egg and sausage sandwiches. Yogurt was in nice glassware and fresh cut up seasonal fruit, versus just bananas and apples and oranges. Like I said, were pleasantly surprised and will be back!
We were spending the week exploring Carmel and this was a very convenient and clean-looking hotel. We'd read some reviews about the missing cheese hour, etc. and scoffed at people being weird about their missing amenities; generally if a place is clean and pleasant, I don't think there is much else to comment on. But I have to say, it was a sore disappointment that we booked two King rooms for two couples (a deluxe and suite) and in the early, cold November morning, I reached for the bathrobe I'd read so much about (it was constantly in the advertising for the King suites that there are these great thick robes) and saw...there was none. In either King room. So I'm listing the amenities as OK because honestly, it was really chilly in our room and I think that when you book deluxe king suites, they should come with bathrobes if that is advertised everywhere and it's quite chilly. I got ready that morning in my husbands sweater and we left the next day.
The service from Tom was the best I've ever experienced. He was extremely polite and very friendly. The property is beautiful and very quiet. A nice Romantic setting that is a short 15 min walk to all the shops. Gardens are beautiful and the firepit was a nice bonus. Wish they had more wines in our room to choose from.
Our room was clean and had a nice view. There was a city water main break that cause half of the hotel to be out of water from 8am-5pm. I understand that it was not the hotel's fault but it was dealt with very poorly by the staff. There was never any notice given and after a few hours of it being off I called the front desk and all I was told was that it would be on in a few hours. At 2:30 when it still wasn't on, I called again and Bill was so very rude. No apology when I called and was he said that I could check out and find somewhere else to stay. There was no notice given, no apology, no attempt to provide water bottles and no effort to make up for the lack of water. Sush poor customer service. I would never stay here agin and would not reccomend it to anyone.
Great location. We also had an ocean view from both our room and balcony. The staff was very friendly and helpful. Free parking. Grocery store right next door. The free full hot breakfast sucked.
The staff was friendly and knowledgeable. Breakfast was better than average. Great location to walk to Carmel stores, restaurants, beach. Very clean room. No problem parking. An excellent value. Would stay again. Wish it had a hot tub to go with the pool.
Wir waren begeistert, dass sie Live Musik hatten. Das Restaurant hatte einen guten Service für Frühstück und Abendessen. Das Essen war auch gut. Mochte nicht den Teppich im Schlafzimmer. Badezimmer etwas klein
Super nettes Personal. Die $22 Resort-Gebühr umfasst Parkplätze und Internetzugang. etwas weiter entfernt von der Werft/Touristenattraktionen.
Terrific location with a short walk to the stores and restaurants of Carmel, or a short drive to Pebble Beach. Private, quiet spot with clean, crisp and romantic rooms (some with fireplaces). Very friendly and helpful staff - swing by the lobby for wine and cheese in the evening. My only issue was the thin walls - we could hear the "activities" in the next room. Otherwise a great stay, comfortable, classic, and well located.