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rooms clean, bed comfortable. great access to shopping/eating inconvenient hours of fitness center; broken treadmills and not enough of them for the amount of people waiting. pricey for an average hotel
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Hilton Garden Inn provided a large, comfortable room within walking distance of Old Town Calabasas. We had great time.
The building interior/exterior was very attractive and well maintained. Food offered in the morning was well prepared and displayed. The free fruit infused water in the lobby 24/7 was an appreciated plus. The exercise room was too small and the design is flawed as the majority of those going to/from the pool also go through the fitness room. There is no room to perform any floor exercises. There is only one bench to perform weight exercises.
The friendly staff They should offer free breakfast at the rates they charge.
Beautiful hotel with awesome service and great amenities. Just as long as you have a King bed, the queen beds are hard as rocks. The beds were the most uncomfortable beds i have ever slept on. Extemely hard, my whole bosy was sore the next morning. You would sleep better if you slept on the floor.
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never stayed couldn't make it to hotel never checked in never checked in or had the chance to cancel need a free room there
Great town, nice people, incredible food
That was my second time staying at the hotel. The staff is awesome. The hotel is perfectly located and very clean. I will be staying there again.
We loved the location, the hotel was beautiful & very clean. The staff were very courtious.
Quiet location. Good breakfast. Friendly and attentive staff. Small pool. Jacuzzi water was a disgusting green color.
dass gleich zu fuß das große einkaufszentraum erreichbar war und der wirlepool im hotel
Die Mitarbeiter waren sehr freundlich. Ich bekam auch ein Zimmer gegen den Innenhof, was in erträglicher Weise vom Lärm des Freeway abschirmt. Der Pool ist schön und wird von den Gästen gut frequentiert. Den Zimmern fehlen Vorhänge zum Sichtschutz. Wenn man etwas Privatheit haben möchte muss man gleich die Verdunkelungsvorhänge ziehen.
sehr ruhige lage.im grünen frühstücksbuffet, 3 verschiedene muffins. das war alles zum esen.
Hervorragende Lage direkt bei den Universal STudios mit fantastischem Ausblick, gute Anbindung an Metro, so dass man schnell überall in LA ist.
Das Hotel liegt direkt an den Universal Studios. Der Pool ist schön, genau wie auch alle anderen Einrichtungen. Die Einrichtung des Hotels ist zwar sehr komfortabel aber auch alt. Ohne Auto ist es sehr schwer in Los Angeles etwas zu sehen, die öffentlichen Verkehrsmittel bringen einen nur schlecht zu den interessanten Gegenden. Taxifahrten sind extrem teuer. Übrigens ist der Flughafen erst recht nicht mit der Metro zu erreichen...
gute Ausgangslage für Nord-LA Erkundung und Filmstudios; sauber; gutes Buffet; Parking im Haus für 17USD/d; gute Beratung für Ausflüge und Besuche in LA; Probleme mit AirCon wurden innerhalb von Minuten abgestellt
Arrived with family and Young Children. At midnight had a fire alarm that told us to exit the building via Staircase. We did. carrying 2 children and 20 flights of stairs later. We were told, It was the steam from the kitchen that caused it, go back to the room. 1 am, this gets repeated again. We get told someone was smoking, go back to the room. This happens again. We just go to the staircase with no energy to walk down 20 flights of stairs. We call 45 min. later to find out (false alarm). So next morning - the staff gets approached and we get told oh there was a party on the 21st floor that was using a fog machine. I asked why not have a PA system in the stairs so you can notify the people to not panic or there's a fire on the 2nd floor or anything. They said oh I know.. WTF.. I know. I just left with family never to return to that one again.
The public area is very nice Check in was very delayed. No iron in room. No wifi and public computers didn't work properly
5 minutes walking to Universal Studios! Staff was super friendly and the room service was fanastic. Nothing!!!!
Vary close to park and city walk. Vary clean and friendly service.
Location, location and location - that's the only thing positive about this hotel. Otherwise, it is no better than a poor hotel with bad everything - Rooms are aged (badly need remodeling) - Rooms are not kept up and clean (there was mildew buildup around the sink and it was blocked for us) - Service is poor (45 min to get shower cap)
The valet parking chaps were efficient and helpful and fresh breakfast was fast and good electronic key had to be changed on 3rd day sd it wasnt programmed for my full stay
I loved the location; close to Universal but also a short drive from Hollywood and Warner Brothers. Walking distance to small restaurants and gas stations. The bed was the most comfortable hotel bed I've ever slept in! And the view from the 20th floor was incredible. The room needs some updating. Dings and marks were visible on the walls and the bathroom showed definite signs of wear.
The proximity to Universal studios was great. The porter/valet, front desk and concierge were all very friendly.
Close to visit Universal Studios and not far from airport.
I like the assistance the hotel provided in helping us plan our trip and visit sights around the area. Our room had a used cot in it when we arrived, but they handled it quickly and moved us to a new room.
Location as it is closed to the Universal studio No water being provided
I did like that my room was ready on time and that it had a view. When I arrived there was a leak in the restroom that they did not fix... I has the same issue with the water leaking from the toilet when I woke up the next morning. Also the morning I checked out the TV did not work and I had to call room service to fix it and reprogram it. The price was not up to par with the type of room I was given.