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THE VIEW. Not really, we asked for an upgrade, told we would have a view, only to be on the the second floor with a view of the road in front on the 'hotel'. so many things.... it was on a reduced rate to allow others without wealth to enjoy the pleasures normally afforded to those with money to enjoy their life style. The staff knew the going in price and treated us as cattle.
The hotel is generally very nice, although we did have some issues. We booked a family vacation through the travel website. We typically stay at hotels a step below the Ritz in price, but airport transportation was advertised on the the travel website, which made the Ritz a good value. It turns out the Ritz does not offer that so we were forced to pay for some last minute arrangements. The Ritz manager quickly apologized and offered some accomodation but not enough to compensate for the inconvenience and expense. I did notice the amenity is no longer on the the travel website, but I do not know who was responsible for the mistake. \n \nThe hotel is nice. We had a fireplace in our room, which we enjoyed. We stayed in a hotel room which was well appointed inside, but the outside view was of a wall (but a nice wall). The room was clean, but the hotel itself showed signs of being 'pet friendly.' The cleaning service did not replace all toiletries; we had to call for Kleenex, ran o...
My dad and I stayed here November of 2008. The service was amazing. This was off season but we still got over a foot of snow. The room we stayed in was a suite which had 1.5 bathrooms. The bathroom was HUGE and beautiful. We had a corner room on the fifth floor with amazing views of the valley. The balcony was nice. We loved the fire pit with free smores. There were not many people when I was there so we could go for hours without seeing another guest. That and combined with the personalized care of the workers made us feel special. The concierge was willing to ook anything for us which was a very nice feature. I have heard that the valet service is incredily expensive so we asked if there was another option. They were very accomodating and said that if we wanted we could park in the employee parking lot and wait in the heat booth and they would send a shuttle for us. This might sound like it would be unenjoyable but it was a nice shuttle with the employees. We found a lot of advice ...
Das Reinigungspersonal war sehr nett. Das Personal an der Rezeption war sehr nett. Der Concierge war so lala (weiblich). Die Zimmer waren ein wenig klein.
Alles! Wunderschönes Hotel, ich liebe die vire, Kamin und Lage.
Das Personal an der Rezeption und unterstützt das Essen waren ausgezeichnet! !!
Great hot tubs, gym, steam room, fire pits and view. Nice staff. Good shuttle to slopes as well as gondola option. Well appointed rooms.
Reasonable commuting distance to Vail (15 minutes). Hotel has everything you could imagine under one roof. Parking on the hotel property is valet only. Overall though, the hotel and staff are so wonderful, that it's not a big deal.
It's a beautiful setting especially the view from the lobby. No