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Great facilities Staff needs a bit of training. Service was only so so.
Great staff, location, spa facilities Got a great deal last minute Resort fee is annoying - just include it upfront Room felt a little dated - bed surprising uncomfortable (too soft) for a 4-star hotel. I had 120 hotel nights in 2015, and this was less comfortable than any of them Still four stars because everything else was good
It was a perfect stay from check in to checkout. From the time Stuart and Shane checked us in and finding accommodations for my Corvette and Harley, all the way till to our final breakfast, this was an ideal place to stay on the mountain. And speaking of the included breakfast, Shane wasn't lying when he said it was the best in all of Telluride. The room had a balcony, fire place , small kitchen and a steam shower, which included use of a private hot tub on the top floor overlooking the mountain. We will be back next year, same time. It was all good!
The staff was very good, the food was excellent, the steam bath on the fireplace were nice, the location is good next to the gondola, had a nice big balcony. I didn't have much of a view. The bedroom was a little cramped.
The staff went above and beyond. The view and locations great. Beautiful & cozy. The loud snow groomers at 3 Am in the morning.