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Continental breakfast was inedible. Dirty room, food looked bad.Close to the freeway, clean comfortable room.
It was really close tot he conference center. The pool looked nice, though I didn't check it out. Morning desk staff was cheerful and friendly. Room 108 smells strongly of mold and chemicals. Room appeared clean enough except for the tub enclosure, which had dried conditioner and schmutz about where you lean forward when you put a foot up to shave a leg.. The bathroom faucet dripped.
Pool and hot tub open until 10:00. Good after four days of camping... The shower was a trickle.... Not good after camping for four days...
The bed was comfortable, but the pillows weren't even regular size. Old and rundown everything. TVs haven't been updated to flat screen, carpets have been bleached where there were stains, clunky elevator, loud fans. Every time someone around showered, the pipes were noisy. People smoking just outside the front door. The pool seemed to be the bright spot, but the water was really cold. No good food within walking distance. Should have spent the extra $20 to go the Red Lion.
Good location If you don't go to the front desk and tell them you did not use the in room vault they automatically charge you. If you fight the chafe staff get angry and tell you it's your fault for not telling them you didn't use the vault... Maybe it's petty but I was not pleased with the predatory charge or the hostile response.
Breakfast was fine tub would not stop up. Wanted a bath. They said they would change rooms but we were settled in.
Location Outdated building, old furnitures & TV
The room was perfect for a clean and quiet place to sleep and rest during a conference. The convention was an easy 2 blocks away, this was very inexpensive ($48/night, expedia). Microwave and fridge in the room and breakfast in the morning. There wasn't a coffee pot in the room, and the office didn't open until 6. If you're an early riser, best to pack some instant!
Location - only a few blocks from the center of Yakima. Price for value is good, but not great. Odd breakfast setup. Waffles and do it yourself breakfast sandwiches, but crowded and lots of waiting to prepare food.
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I have always had Excellent customer service when staying at this location, Which compensates for the physical location. Location
The staff was amazing we showed up Thanksgiving day early 11/24/16 and the front desk lady let us check in early then on top of that she went out of her way to help us find a restaurant open. I didn't get her name but I would just like to say thank you!
Extremely convenient to the ball fields in Selah, 5 min. It was so clean!
the fact that the rooms were large and updated. sheets felt low quality, not very soft.
I was not given the room I expected. I had a chair with a rip in the back instead of a small couch. The room had a standard bathtub not the promised walk in show. I was given a poor room location because I used your service.
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Staff was awesome and very helpful. Rooms were clean and breakfast was great! In a sketchy neighborhood. Businesses around it had bars on windows and doors. Worried all night if our car was going to be broke into.
The breakfast is amazing. Huge variety with both hot and cold options. Staff was very friendly and helpful. Bed was comfortable. They are in the process of remodeling and swapping out appliances, so that's good.
Motel property is kept clean and most of the staff were friendly and helpful Front desk staff didn't seem interested in helping during check-in process. The pool kept at a very, very chilly temperature which made it unusable.
We had a problem with our toilet and needed maintenance help. The gentleman, hotel employee was phenomenal. He not only handled the issue but was very kind, helpful. Gave us tips as to the area. He should be at the front desk! Breakfast was served from 6-8 am. This is so early, hard to get out the door to get it. Wish it was an hour extended. Also, the hot tub and pool were lukewarm. Not hot at all.
I really loved my room. The size was comfortable and it had everything I needed. The man at the desk was not a very happy person. The area is not a great area in Yakima but that is not your fault.
Entire hotel was very dirty and poorly lit. The door to my room had been bashed in recently I take it since the trim was completely broken and lock had been screwed back together. Capet was stained and ruffled up as well as the subfloor being rotted away and creeking. Stains on the chair and bed as well. All furniture was scathed and scuffed, looked like it was bought at a yard sale.
Staff was friendly and the rooms were clean. There wasn't anything bad about this hotel for the most part. The price was rediculous for what you got. The place was incredibly dated with peeling wallpaper and our toilet was not secured to the floor (scary). We could not get wifi service in our room and needed it to complete a bunch of work. Had to go to the lobby to find it. Looks like they are planning on a remodel which is sorely needed although we will most likely not stay here again.
Relatively inexpensive. Worn out, dated, mildewy kind of a smell in the room and halls, meal offerings unappetizing (though free - you get what you pay for).