This hotel was clean, convenient to the area and highway access, with a local restaurant and coffee shop next door. The value was perfect.
Friendly staff. Clean room. Comfortable bed. Heating system was difficult to regulate - either too warm or too cold.
Traveling with a small pet is always a bit challenging Here the location is right on Mill Creek, large lawn area for dogs, very quiet and centrally located Staff during our stay was very professional yet still retained that small town friendliness Ask for a room that faces the creek and you won't be disappointed The food for breakfast could be improved
it's probably the nicest hotel in Walla Walla, clean, newer facility, good food at the "breakfast included" buffet, better than most in the category. The rooms are nice, but not nice enough to merit the price being charged. I was late making my reservation, and was only able to get a "Handicapped Acccessible" room, and frankly, in comparison to other rooms in the hotel (a relative had different room in the same hotel which I visited), it wasn't nearly as well appointed, the view from the window was obscured by the porte cochère covering the driveway, and the overall effect was "dingy," even though the room was perfectly clean. The a simple fact is the room never gets adequate natural light, given its unique place in the building. Yet I paid as much for it as any other room in the 2-double-bed category. Seems unjust.
Clean room and great breakfast.
One of the things I like about staying at a Hampton Inn is that they are pretty consistently good. There are rarely unpleasant surprises. You know what to expect and they usually deliver a dependably comfortable stay. This Walla Walla hotel fits this description perfectly. The room was clean and comfortable, the public areas of the hotel were attractive and well-kept. The breakfast was much better than the average free breakfast. No surprises...just what I wanted. In this case, we were visiting our son at Whitman College, which is on the other side of town. It's not an insurmountable distance, but it would have been nicer to be closer to campus and the downtown area. Next time we visit, we will look at some closer alternatives, but I suspect they may not be quite as nice as the Hampton Inn. Like so many things in life, there are trade-offs...
Very clean and always enjoy the breakfast. The coffe was excellent.
Management was extremely kind and resourceful. Nothing
the location; the bed, the lobby The room was outdated- even the hair dryer in the room was at a low wattage. Of the three people I came in contact with at the front desk, two were horrible. When we checked in the person made a HUGE point of saying we booked through Expedia (Kayak); they also gave us the worst room on the property- next to the elevator AND the vending machine when the hotel was not fully booked. I would NOT recommend this hotel!
The room was awesome. Very comfortable bed. The fire alarm went off at 3am. The entire hotel was cleared out, and we sat to sit on the sidewalk for 45 minutes while the building was searched. No fire. Obviously didn't sleep well.
The unnecessary ADA room was cramped due to ADA compliance.
We thought the breakfast was great. Nice ambiance in general. We stayed in the newer addition. Our television did not work and it took two phone calls to get help, but once they came, they worked their magic and it was fine.
The hotel itself is very well appointed. We enjoyed the Marcus Whitman art exhibit. The room lacked the attention to detail giving to the rest of the property. We shut the noisy heating unit off in January to get some sleep. There was no do not disturb tag for the door so room service bothered us. Just like the last time we stayed there were five tiny pillows instead of two or more large comfortable pillows.
I liked the room, the very soundproof walls/floors in the old section of the hotel. The location puts you surrounded by tasting rooms. We had booked rooms in the conference center section of the hotel and paid a bit more to upgrade to stay in the old hotel. It would have been quieter to be in the conference area; the street running past the front of the hotel is very noisy and looks out at gas station signage. So although we were able to upgrade, we didn't get the best kind of king standard rooms, instead I felt they put us near the elevators and in the rooms that would be least likely to sell later that day. By the hotel staff's own admission, the old section of the hotel was very empty those nights. It felt like in early November that the kitchen had gone into off-season presentation mode. A steak salad I had from the bar menu--since the bar was where most of the energy was the Sunday night we ate there--was soggy with a blue cheese dressing, although it was described in the menu as having a white balsamic dressing. The steak was two giant chunks of dry beef. Not sure it was steak; I asked for it well-done as I'm not much of a beefeater, but thought they'd be cooking sliced steak to-order, not hacking off a big chunk from an already cooked roast. House-made potato crisps were a bit past their prime and definitely made earlier that our order, and cold. Wine selection was good but no sommelier was in the building to assist. Coffee pot in-room was entirely plastic and there was no cream or sugar (or white stuff of any kind) for the nasty in-room brewed coffee. No tub in our room only a very nice large shower.
Good price, good location, free WiFi that worked easily. Furnishings, etc. could use updating. Clean enough, but not comfortably clean.
Walking distance to campus and downtown
Location is perfect - right in the middle of downtown making wine tasting walkable. The pool is refreshing. Staff was polite. I have stayed here more than once - I prefer the rooms on the first floor. It isn't fancy, but for an affordable get-away to Walla it is a great option.
Everything I've machine is out of order
Inexpensive and very close to Whitman college. I was there for my student and this is one block away. Room had everything I needed and was quite comfortable. No "business center" so I could not print boarding passes for my outbound flights.
a great breakfast!!!
In the bathrooms the grout was missing so it looks dirty but it wasn't dirt just missing grout.
This was a great value. The whole place is pretty new. The breakfast was hot, fresh and had good enough variety. The room had a mini-refrig for storing food and drink. The TV was a newer HD flat screen. Nearly everything was better than good. The near deal-breaker was the toilet seat (really). I am only 5'6' and it was nearly too small/short for me. The building's HVAC system also was a little noisy in our room.
Clean & modern We arrived at 2PM and asked if our room was availble; understandably, not. Came back at 3:30 to check in and the room wasn't ready. Waited with the family in the lobby for 25 minutes before I had to ask again. Only then, did he call to ask.
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Beautiful and NEW! Pool was closed/empty (Feb 2015) but they were nice enough to make the neighboring hotel available to anyone who really wanted to use one! Just a short, chilly walk over to it :)
Good rate, clean and comfortable. Was booked into a handicap room which was not required or requested, when asked if I could change advised no.
Nice breakfast. Very friendly staff. Room good. Weak Wi-Fi
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Staff was very accommodating -- we actually left after only one night because the hotel had construction that we were not told about. But the staff was very professional about our concerns. Construction ongoing that we were not informed of at booking.
The hotel was clean and well maintained. They were doing some kind of construction, but we didn't notice it, there were signs up though. The free breakfast was good and the attendant did a great job of keeping everything fresh, hot and stocked. Overall we had a great experience.
The staff were very friendly and helpful. The rooms were clean and comfortable.
Location. Easy walking distance to downtown restaurants and wine tasting rooms. The check-in clerk was very friendly and competent. There was a mix-up in our booking with an extra room reserved under my name for some reason. She got it taken care of with no issues. The place was recently converted to a Motel 6 and the conversion was definitely a downgrade from what it was before. Bed was hard as a rock. Walls were white-washed as part of the conversion and are already dirty. Carpeting was well worn, though to be fair it looks like they were in the process of replacing the carpet with wood flooring.
It was functional and cool. Nice view of downtown and close to resteraunts and shops. Best price that I was able to find while staying in WallaWalla. I stayed 4 nights. I would have appreciated having my bed made daily And sheets changed out. Some complimentary coffe in the morning would have been a nice thing as well.