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The location. The staff. Our cable was out the entire night and they did not offer to fix it or discount our bill.
Very nice and comfortable. One of the nicest hotels that we have stayed in. Everything was perfect.
The hotel was new and kept very clean. All of the staff were very friendly. We've stayed at other Oxford Suites and have been very happy with the accommodations. The pool looked small and was closed.
The employees were friendly and helpfull and the breakfast was convenient. The internet was not up to par. At times we could not load a page. There have been previous complaints of this but I took a chance that they had upgraded.
Easy to get to with very good value. The hotel was clean, well maintained basic service. It is right off the interstate exit, but little noise from the road. Convenient access to downtown Bellingham, choice of nice running trails within 1 mile hotel.