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Bed was soft and comfortable. Staff was nice. 24 hour desk. Great downtown location. Large room. Upon walking into any hotel room I take a washcloth with warm water and wipe the bathroom floor. This tells me just how well the housekeeping standards are. Walking to get the washcloth the floor was sticky. And as expected the white cloth turned dark brown with dirt, hair, and other filth. There is a heavy layer of dust on the bathroom vent, light fixtures and the track of the closet doors. All of the hanging fixtures in the buildings 3 lobbies uas dust and dusty spider webs. The old toilet has a tank tilted 15 degrees to the right and every 20 minutes it would run. When the water runs its very loud. I had to stuff my ears with the cheap rough tissue. The doors no longer close completely and have large gaps under them. Therefore, you can hear everything in the hallway; housekeeping yelling to one another (one of them was constantly yelling for Justin, very sick, coughing like crazy.. Like I would want to sleep in one of the rooms she was cleaning), doors slamming and rattling, people talking quietly, and a TV across the hall. To top it off, in my case, the noisy family next door in the adjoining room who woke me up several times starting at 5:30am. These doors pose a serious safty issue in the event of a fire. All of the rooms would fill with smoke because of they no longer seal properly. These doors are designed for fire safty. However, because these doors are not sealed properly the fire and smoke will enter the rooms around the doors. The door hardware is at least 30 years old and failing. The handle on the inside was very loose and warn out. As is the brass finish. The property does not feature an indoor pool or espresso cafe as stated online and in the room. When I check in I told the front desk clerk I needed a late checkout at 12:30 because I was there for my dad's funeral and needed the extra time to prepare. Just before noon the sick housekeeper came to my door stating I was supposed to checkout at 11. I informed her of my needs. She apologized. The iron was full of deposits which stained my shirt. The old tub didn't have any sort of non-slip coating, nor was there a mat to use. As a result I ended up falling and huring my knee once the soaped up. I had no time to hang around to complain or ice my knee.... I had to find a place to buy a new shirt and get to the funeral at IBC by 1 pm. All in all.. This hotel is a great candidate for a gut renovation or tear down and build new. This used to be the best hotel in Clallam County. They way the main building is designed with three separate sections joined by large lobbies, it would be very smart to close off two sections in the pff season to gut renovation or tear down (adding underground parking to turn the current parking area into a beautiful resort style courtyard with pools, spa, snack bar......). This is a large and prime piece of waterfront properly that is under utilized and on its way to closing if not rehabed or rebuilt.
Comfy beds, close to everything, reasonable prices Was in the middle of renovation, not intrusive and expect good thing for my next visit
Very friendly and helpful. Clean comfortable. Good location. The restaurant was mediocre. I wanted a sirloin but they were out so I had to order a more expensive steak.
The location with a harbor-front view is exceptional.
Relatively good value. Breakfast was included for moderate price Pillows were weirdly shaped (square, and quite hard)
Room smelled musty!
The room was really clean, and the bed extremely comfortable. I swear when I booked the hotel that breakfast was included... yet when I got my print out... it said it wasn't. That was a bummer.
Location. The place is so old and dilapidated and in serious need of an update. The hallway smelled like sour, dirty feet and the room smelled like wet dog wearing hooker perfume! I'm not joking here. We could hear every bit of conversation from the bikers below us. We honestly checked the bed for bugs. With such a great location on the waterfront and the place at capacity I'm sure you could organize a remodel! Maybe do a section at a time. Honestly the place is horrible. We left ASAP in the morning.
Very comfy bed It's basically like a Best Western and a nice lodge hotel had a baby. It's nothing special, but it's comfortable, clean and does the job.
Very nice rooms, amazingly helpful staff, beautiful lobby
Clean and comfortable and great place to stay for the bike race! No complaints
The location was good, as it was close to the Olympic National Park, restaurants and the waterfront. The staff was helpful and very friendly. The room was comfortable. I have no complaints.
The couple at the desk were very friendly, the room was simple, but clean. Room had microwave and fridge. Great value for the price. Overall our stay was pleasant, although the mattress was a bit firm and you could hear the street noise pretty clearly. Room was a little outdated, stall shower, no hair dryer.
Bright, comfortable and very clean room. I especially appreciated the bed linens.
Inexpensive, but you get what you pay for... They do offer free wifi though. No AC, no bathtub, no bathroom fan
Not fancy but very accommodating. Loved that it had a microwave and mini fridge. Non-smoking room. Has a new flat screen style tv, so you can plug in to it. It also had a chair and desk, which was good for doing some homework. Also had Free wi-fi. The best thing was having them allow you to leave your car past check out, over night, to go on black ball ferry to Canada, saved me on paring and I enjoyed the walk to the port, about 3 blocks or so. The staff was friendly with directions and suggestions on things to do in the area. You can tell the plumbing is a little old, but it works, every once in a while you can hear someone else flush. The Google lookup said it had a hot tub, there is none, but they themselves don't advertise that.The google lookup also said Breakfast was complementary, when you check they do let you know that it is only available May-September, I went in April, so I can't rate them on that.