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The staff was so friendly. And the room was big and comfortable. I loved that they had hot breakfast and the hot tub was great.
Spacious room, clean, everything functioned well, staff very friendly. Nothing to complain about. Amazing value for the price they ask.
My husband and I stayed here just one night. The staff was very friendly, the room was clean, the breakfast wonderful. We could hear the door next to us in the other room creaking and the water running.
Family room was comfortable with older children. Room did NOT smell clean nor fresh and housekeeping single attempt did not fix the odor. Extra charge on stay was corrected and still does not make me eager to return.
The water area was not a big as some other locations, IE no wave pool, fewer slides, but enough for our kids who are 6 and 9, not to be bored during our two day stay. Upon arrival, the lineup to check in was ridiculously long with only three employees working the desk. Both the male and female locker rooms smelled terribly and we're absolutely filthy. Guest services, once they answered the phone, could not care less. Rooms were run down but the bed was comfy. The pillows felt like old bricks. Trying to reach front desk was like playing a shell game: unwound call, they would eventually answer, out me in hold, I would get frustrated, hang up, call back, and this went in for three different voices until I finally went to the front desk for help. Cleaning ladies were great!
Excellent facilities with a lot of family things to do. Every little things cost money. No free breakfast.
location They had some wedding guests and they were partying in hallway till 2 am. Complained to front desk 2-3 times, they didn't do anything. So noisy and annoying.
Staff was friendly and efficient. View was fantastic. Rooms were very nice! Breakfast was of mediocre quality. Price was quite steep for a 3 star (it is an honest 3 star however!)
Room was very clean, the view and staff great the facility a bit worn but it is an older building and to be expected Nothing
The Shower was horrible. The bed was way too soft. The decor needs updating. We actually went to another place the second night
We got a great price on this hotel and I was super surprised the quality for what we paid. The room was beautiful and the balcony right on the beach was great. We were very happy. The one negative was that I found the hotel to very 'noisy' which was a bit of a letdown as we wanted a quiet/relaxing getaway on the beach. The leaf blower seemed to be doing work all day (or we were just coincidentally outside the times work was being done on the property) which kind of killed the romantic quiet beach view mode. And our room was right across the hall from the maintenance closet so first thing in the morning we could hear staff talking loudly right outside our door, keys jangling, people talking through the staff radio, the trash being dragged back and forth passed our door, etc. It's not a HUGE deal, but it was a bit of a mood killer.