We had problems with billing for additional activities
All staff was very friendly! Loved walking through the skywalk to the BOB! Beautiful hotel!
The room with a river view. The staff was excellent. They truly helped us in many ways. The quality of service was twice as good for half the price of many larger cities. Wonderful value. It has a great bar upstairs but it was nearly empty on a Friday night.
The lobby and common areas are beautiful and impressive. Our room was dated, smelled like a mix between cigarette smoke and mold.
We had requested adjoined rooms for our group of 8 women. We were told twice that this would happen and it did not. The people in the room next to us complained about us talking late at night and the hotel manager threatened to kick us out. We did not even have a tv or radio on but women sitting around talking. They were extemely rude and we could not believe after all the wedding and party groups they have there on a saturday night they considered us a problem. I will not stay there again, the staff were extremely rude.
lots of amenities with pool and racquetball park hotel oversold and did not have room booked
Die Lage war sehr günstig zum Stadtzentrum. Shuttle Service zur Innenstadt wurde bis 21:00 Uhr angeboten. Sehr veraltet, der Pool war eiskalt und der Whirlpool war gar nicht warm. Enttäuscht, dass man nicht auf den Balkon gehen konnte. Das Sleep Number-Bett funktionierte nicht, aber sie sagten uns im Nachhinein, dass sie es gerne repariert hätten, wenn wir Bescheid gesagt hätten.