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The facility was clean and the managers happy hour was good. I called ahead for a room with a view instead what I got was a room with a dumpster view. Also they gave me the handicapped room. Being in honors member I should have received a basket of candy and water which I did not I went to the front desk and ask for it and never received it
The entire staff had a great attitude, the breakfast was exellent and the lobby was very roomy yet personal. We also took advantage of the burger bar, possibly the best onion rings we ever had
Everything excite the maids I did not like the fact that housekeeping opened my damn door 3 times before noon (checkout) they should not be allowed in until after checkout... Bullshit!!
The fact that they didn't have our reservation when we showed up. Big screw up on kayaks part
convenience, breakfast is fine, clean, near rental car lots and expressway access. polite staff. coffee maker and microwave in room. comfortable bed. reasonable price. I always stay there when visiting Michigan. faucets and knobs in tub were loose and almost falling off.
Room is clean
Liked the park and fly component. We were taken quickly to the airport early in the morning and picked up promptly on return. All staff were friendly and helpful. Everything was fine.
Great service. I was able to check in early with my mother (on our way to her high school reunion), and then the airport shuttle in the morning was extremely accommodating and allowed me to see her off, and take a nap before my grandkids arrived in the afternoon. All around perfect!!
approximate to airport, clearn & staff was helpfull lobby was extremely hot and humid, restaurant was ok... food not so great.
Staff was very friendly and professional. Restaurant was open late and had free room service. Breakfast started early.
View of Overgrown, abandoned hotel across the parking lot and moldy/ musty smelling room.
Staff was excellent, room was clean, restaurant/bar on-site, free breakfast, timely shuttle to the airport. It was exactly what I needed to catch my flight the next morning. Bathroom was a little small and there was no conditioner for my hair, but otherwise my stay was great.
Despite close proximity to airport, it was quiet. Front desk and house keeping staff were courteous and friendly. The onsite restaurant was good and reasonably priced. Had to wait 30 minutes to check in because they did not have my reservation in the system (it was booked using one of those hotel booking sites). It was eventually resolved but not something you want to do at midnight after a long trip. First room had a telephone but no wire connecting it. The TV set did not work. 2nd room had a telephone with a connecting wire but no dial tone. With two queen beds, room was a little tight, could not sit at the desk and another person get by. In both rooms, toilet seats were loose.
Everything about the actual room was nice. We stayed the night in a king size. There was air conditioning, a fridge, and free coffee packets. Overall, I think Comfort Inn is a good name, because we both slept like babies. I wish we were up early enough to eat the breakfast. I'm sure it was good. The staff was nice overall. However, when I checked in, one of the nice ladies at the counter didn't speak English too well. Communication was difficult, but I'm not sure how much control Comfort Inn has over this nitpick. Also, at least for now, there is a lot of construction in the area. So it's hard to imagine what the stay would have been like without it. But neither of us were particularly fond of the prolonged roadwork.
super convenient to spend a night here before flying out of DTW, the shuttle left every 15 mins. my girlfriend and i enjoyed the overall layout of the place, and wished we could've stayed longer to enjoy the complimentary breakfast. would definitely stay here again hardly anything at all.
Location to Detroit airport. Very little outside noise. Could have been because hotel was almost empty. Poor help. Room key did not work had to go back twice. Got stuck outside the hotel and had to walk completely around. AC controls did not function correctly. Unit was flashing low battery. could not use the auto function on the thermostat. So the fan never shut off and it was loud.Bathroom counter was so low it was almost not usable. Pool was under repair. Employees just didn't seem to care. Continental breakfast left a lot to be desired.
Lunch included - plus staff was very nice Could not see outside through window from room. Room carpet on floor etc a bit old. Not the newest standard.
It was a very positive experience. Great beds and well informed, friendly staff. Nothing...all was well.
I liked the fact that although I arrived earlier than I had expected I was still able to check in to my room. I did not like the fact that there were no smoking rooms available.
Location of the hotel. Bar employees Condition of the room.
Its proximity to airport Hotel had plumbing issues. Shower did not have hot water so we couldn't take a shower, then the toilet stopped working also. Also, when someone in another room close by used the water while you were using it, the pipes made a loud sound that was annoying.
This guest did not leave comments about this hotel.
24 hr airport shuttle. No.
Clean everywhere!! Great room ! Young lady at front desk was cool--didn't smile once, just did her job. That didn't make us feel welcome--I'm sorry, but they should greet you with a smile at check-in. I observed her with another customer, and she was the same
Convenience, pleasant staff, cleanliness, value None
The staff was very friendly! Air conditioning unit was very loud
Very close to the airport price was excellent great breakfast not enough parking
its location and shuttle bus service the front desk not responding to the request of delivering a toothbrush to the room.
Airport Location No
Very clean and quiet. No.
The staff was very nice and the shuttle service was quick and easy. It was very close to the airport. It is old and definitely only a two star facility.
The staff was courteous The hotel needs a few updates
The location was very good. The check in and out was easy. The television remote was not programmed and although the clerk said she would send someone to fix it, he never came.
Clean, comfortable room....hastle free for seniors. easy access to our car for loading luggage. Good continental breakfast. Everything was good.
The value of the price I paid and the cleaniness of the hotel were fantastic
Loved the location and low price. The hotel was close. Clean place to stay right by the airport that was a good deal at the last minute. No need to spend more at other spots.
Convenienve to Detroit Metro Airport
quiet , peaceful